Home Improvement

Home Improvement Questions? Ask a Handyman for Answers

Ask an Expert,
Get an Answer ASAP!

Home Improvement

I reprogrammed my Genie opener, after that was done the door

Customer Question
will only go down by...
I reprogrammed my Genie opener, after that was done the door will only go down by holding the wall button down until the door is completely down. How do I fix?
Submitted: 2 years ago.Category: Home Improvement
Show More
Show Less
Ask Your Own Home Improvement Question
Answered in 29 minutes by:
9/7/2015
Home Improvement Expert: AssuredElectrical, Home Specialist replied 2 years ago
AssuredElectrical
AssuredElectrical, Home Specialist
Category: Home Improvement
Satisfied Customers: 4,241
Experience: 35 years home improvement
Verified

Welcome. My name is ***** ***** would be glad to assist.

If the door operates normally when using the wall button or remotes for open, but only will close with the wall button being held until the door touches the floor and then released, that is an indication of the safety photo eyes.

----------------------------------------------------------------------------------------------------------------

When the (photo eyes) or associated wiring are malfunctioning,
the door will often open as normal with the remotes,and wall buttons however,
will not close with the remotes or keypad and will only close by keeping
constant pressure on the wall button.

The safety sensors are located at the door with one on each side facing
each other. Normally Each should have its own indicator light.
If one is amber and one green.
Amber is usually the sending unit and the green is the receiver.
So, if there is no green light, the sensor does not sense the area clear because of mis alignment, dirty lens, wires etc.

The safety sensors may be dirty. Wipe lenses with a damp cloth

They can easily become mis-aligned due to bumping,twisting and loose mounting and
can easily move when the door is moving along the track as it twists the rail slightly.

The safety sensors may be misaligned (This is the most common issue with
Garage Door openers). Make sure that all mounting brackets are tight.

Moving one of them just slightly can bring them into alignment, so caution on moving them too much at one time.
Watch the led lights on each one as you attempt to get them aligned, you will see one one of them light up if it
was out and that is the spot to hold it in place.

Test.
Open garage door, then look at the safety sensors. If they both have lights on then continue.
Then take an object large enough to set between the 2 sensors, and see what
the sensors do.-One turns off?
The key here is to see a change.

If there is a change, then remove the object and see that the lights
are back to normal.
Once back to normal, press the button on the remote and WATCH the sensor eyes
for even a FAST blink which will activate reverse

It only takes a split second blink on the sensor eyes to activate the reversing mechanism.
Many times it takes 2 people to watch, one on each side in order to catch the blinking.

Just reply after verifying and testing, hopefully the problem is cured with one of the two and the wiring is ok.

If that does not solve your problem,

Follow the wire from the ceiling opener terminals
all the way to the sensors to be sure they are not broken or damaged

Again, just an instant flicker will make the door reopen, so you must watch
very closely.

Keep me posted on what you find and the results.

Thanks

Ask Your Own Home Improvement Question
Ask AssuredElectrical Your Own Question
AssuredElectrical
AssuredElectrical
AssuredElectrical, Home Specialist
Category: Home Improvement
Satisfied Customers: 4,241
4,241 Satisfied Customers
Experience: 35 years home improvement

AssuredElectrical is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Brian

Brian

Architect

2,153 satisfied customers

Licensed Architect- 17 years, L.E.E.D. AP

The Home Smithy

The Home Smithy

Home Builder

2,083 satisfied customers

#1 Home Improvement Expert 30+ years experience

Steve G.

Steve G.

Handyman

221 satisfied customers

VP of electronic repair company and home theater advisor.

StructuralEng

StructuralEng

Civil Engineer

14 satisfied customers

Licensed Structural Engineer

Eric M. Bright

Eric M. Bright

We Don't Comprehend the Word Can't!

1,734 satisfied customers

I've been been doing things for my clients that others have said cant be done for over a 1/4 Century

Rich

Rich

Home Improvement Enthusiast

674 satisfied customers

Over 35 years construction and home maintenance experience

Phil

Phil

Mechanical Engineer

673 satisfied customers

Retired contractor, 51 years experience

< Previous | Next >

Related Home Improvement Questions
I have a house built in 1929. the stair handrail mount is
I have a house built in 1929. the stair handrail mount is between studs and I have no way of putting it in a stud, it has torn a hole in the wall. The wall is filled with insulation. How do I repair a… read more
David Bowden
David Bowden
Owner
320 satisfied customers
My kenmore dryer turns on and runs for about 5 minutes and
my kenmore dryer turns on and runs for about 5 minutes and then shuts off and will not restart?… read more
Gary
Gary
Home Builder Consultant
Associate Degree
244 satisfied customers
I have a roman tub enclosed with tile is there any adapter
I have a roman tub enclosed with tile is there any adapter for the Moen T4943 so I won't have to break the tile to install? … read more
David Bowden
David Bowden
Owner
320 satisfied customers
We own a condo in an 11 story building fronting on the Gulf
We own a condo in an 11 story building fronting on the Gulf of Mexico. Harvey did not directly cause much damage to our condo, but did cause windows to break in adjoining condos. Hurricane force wind … read more
Machinc
Machinc
Retired
936 satisfied customers
Over the years, the brick front steps have have settled at
Over the years, the brick front steps have have settled at an angel to the front door. We have left it alone for fear that the cost of repair would be prohibitive. Now that we plan to retire and sell … read more
Machinc
Machinc
Retired
936 satisfied customers
I want to build a covered porch with a gable roof measuring
Hey Rick, I want to build a covered porch with a gable roof measuring about 16.6" wide and not sure how long just yet, maybe 13'. There is currently a tree in the middle of the patio that we are going… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I'm wanting to remove a few walls in my modular home, Few
I'm wanting to remove a few walls in my modular home … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Somehow the lock button was activated on my garage door
Somehow the lock button was activated on my garage door opener (disables the remotes). The manual say to press the lock button in order to unlock it , but I don't see a lock button on the manual butto… read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
947 satisfied customers
I recently purchased an older house (with a crawl space) in
Hello,I recently purchased an older house (with a crawl space) in September. It has an 8 inch concrete slab that connects to the ground and most of the house is surrounded by a concrete apron. We've h… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
2003 Polaris 330 magnum 4x4 when backing up it make a
2003 Polaris 330 magnum 4x4 when backing up it make a horrible noise like gears slipping no problem in low or high. Would this be a transmission or differential?… read more
David Bowden
David Bowden
Owner
320 satisfied customers
I have master mechanic 1/2hp that doesn't stay closed. Just
I have master mechanic 1/2hp that doesn't stay closed … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
947 satisfied customers
My opener, model pdm612dm works intermittently with my
My opener, model pdm612dm works intermittently with my openers, especially the "up" function … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
947 satisfied customers
Trying to find out how to light my stove. My first time.
trying to find out how to light my stove JA: I'll do all I can to help. How long have you been dealing with this? Customer: my first time. just bought this house JA: Do you plan on doing the work your… read more
David Bowden
David Bowden
Owner
320 satisfied customers
I'm looking for a laundry soap and a softener that is really
I'm looking for a laundry soap and a softener that is really fragrant, the smell has to last for a long time on the sheets and towels.Any good tips? It is for commercial purposes.… read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
947 satisfied customers
My heatiliator gas fireplace switch is not working, had
My heatiliator gas fireplace switch is not working, had similar problem few years back and part was replaced, now is not working again. Any advice for repair? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Would like to have a single pole switch to control a gfci
Would like to have a single pole switch to control a gfci outlet. Power is going to the outlet and switch is after. A diagram would be helpful. Thank you.… read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
947 satisfied customers
I have a Stanley Model TT 200 garage door opener. The
I have a Stanley Model TT 200 garage door opener. The capacitor has cracked in half. my door would not go up all the way. I was able to push the capacitor back together and put some zip ties on it. It… read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
947 satisfied customers
I'd like to know the STC (Sound Transmission Class) rating
I'd like to know the STC (Sound Transmission Class) rating of a single layer of drywall (for example, a wall assembly that has drywall on only one side). Thanks!… read more
Jason Tyde
Jason Tyde
Architect
Master\u0027s Degree
8 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x