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AssuredElectrical, Home Specialist
Category: Home Improvement
Satisfied Customers: 4241
Experience:  35 years home improvement
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I have an error code 11 and 14 on my lift master panel.

Customer Question

I have an error code 11 and 14 on my lift master panel. Everything was working fine until we had a lightning storm. Can you help?
Submitted: 2 years ago.
Category: Home Improvement
Expert:  AssuredElectrical replied 2 years ago.

Welcome. My name is ***** ***** would be glad to assist.

What is the actual Model number of the opener?

The Model is printed on the nameplate which can be found on the front and/or rear of the opener.

Will the wall button operate the door?

Let me know and we can continue,


Customer: replied 2 years ago.
I fixed the garage door error codes. It was a sensor issue. Now I can seem to get the keypad to program with the garage door. The model number is ***** 267.
Expert:  AssuredElectrical replied 2 years ago.

Ok, thanks.

The Keypads are always tough, especially if programming was attempted.

The best solution on them, is to Erase all memory.

Then add the keypad

Then add remotes

For some reason, openers are real finicky on keypads.

Do you have the procedures, I can post hem if needed or also give a manual location for future reference as well.

Customer: replied 2 years ago.
Could you please post the steps and the website for the manual? Thank you for your help.
Expert:  AssuredElectrical replied 2 years ago.


CLICK HERE for an electronic copy of the manual

Posted pictures of the programming, as i ti easier to follow.

See the pictures below, one is the memory erasure and remotes.

The second is the Keypad

Verify your Keypad is the 877 MAX model, that is the usual one installed, but someone may have used another.

The programming can be also done with the wall control if you see in the manual on Page 32

Be sure and test Keypad and once it is operating, the remotes should be an easy task, they are not too finicky.