Home Improvement

Home Improvement Questions? Ask a Handyman for Answers

Ask an Expert,
Get an Answer ASAP!

Home Improvement

My garage door will not open properly. One sensor is and one

Customer Question
My garage door will not...
My garage door will not open properly. One sensor is green and one is yellow.
Is that the problem?
Submitted: 2 years ago.Category: Home Improvement
Show More
Show Less
Ask Your Own Home Improvement Question
Answered in 1 hour by:
8/3/2015
Home Improvement Expert: AssuredElectrical, Home Specialist replied 2 years ago
AssuredElectrical
AssuredElectrical, Home Specialist
Category: Home Improvement
Satisfied Customers: 4,241
Experience: 35 years home improvement
Verified

Welcome. My name is ***** ***** would be glad to assist.

Can you provide some more detail on the situation?

1. The door does not open all the way? Partial? No movement?

2. Is this with the wall button? Or remotes? Or both?

3. Does it close properly?

4. Does it act the same if the door is disconnected from the opener?

Let me know and we can continue,

Thanks

Ask Your Own Home Improvement Question
Customer reply replied 2 years ago
The door only opens a small amount with both the remote and the wall button. If I click it again, it will close and then open the same small amount.I moved the yellow sensor so it was pointing away and the door incrementally will open about 8 inches and then the door will stop. It makes the same clicking noise and the light flashes, as when there is something blocking the door. I can do this repeatedly until the door is all of the way open. Then the door closes properly if I click the button.Not sure about your last question... if the door is disconnected from the opener?
Home Improvement Expert: AssuredElectrical, Home Specialist replied 2 years ago

Ok, thanks for the details.

First, on the door disconnected question:

Pull the emergency release on the opener trolley and that will allow for manual operation of the door by hand.

You can then push the button and see if the opener trolley runs all the way open or not with the actual door disconnected.

This helps to determine any mechanical problems.

Since the door closes fine, your issue has nothing to do with the safety eyes, they have no function with opening a door, with the exception that they must be installed.

What is the make and model of the opener?

The light flashes may serve as an indicator, so how many flashes?

Thanks

Ask Your Own Home Improvement Question
Customer reply replied 2 years ago
It is a Chamberlain Liftmaster Professional 1/2 HP. The opener trolley runs all the way open with the door disconnected. The light blinks 10 times.
Home Improvement Expert: AssuredElectrical, Home Specialist replied 2 years ago

Ok, thanks.

If you can look on the opener, you will find a nameplate label either on the front end or the back, maybe even both.

Get the MODEL number off the plate.

There are a dozen or so models that are Liftmaster Professional 1/2 HP.

Thanks

Ask Your Own Home Improvement Question
Customer reply replied 2 years ago
FCC ID: HBW1241IC-2666A(###) ###-####Part NO:
41A5389-ID
Home Improvement Expert: AssuredElectrical, Home Specialist replied 2 years ago

Ok, appreciate the information, although none of those are the Model of the opener.

Probably on another nameplate not yet seen.

But, based on the logic board number lets try one adjustment first.

On the rear of the opener, you will find a small learn button.

To the left of it, there will be 2 small screwdriver slotted screws for adjustments.

The one on the left, is for UP force.

I believe the issue may be that the door requires a little more force to keep moving.

Having the door closed. turn that screw approx 1/5 of a turn, no more.

Then try the open command and see if it is any better.

If it moves further, then adjust that amount once more.

If nothing changes, try that amount again also.

See if you see any change at all on the adjustments and only adjust for 1/2 a complete turn total and if nothing changes, hold off.

I will then need the exact Model number, it will be shown in its own are with M or MOD or MODEL.

Thanks

Ask Your Own Home Improvement Question
Customer reply replied 2 years ago
Yay! That did it!!! Thank you so much. :)
Home Improvement Expert: AssuredElectrical, Home Specialist replied 2 years ago

Excellent, always like the good news.

You are most welcome, glad to assist on the situation.

Ask Your Own Home Improvement Question
Ask AssuredElectrical Your Own Question
AssuredElectrical
AssuredElectrical
AssuredElectrical, Home Specialist
Category: Home Improvement
Satisfied Customers: 4,241
4,241 Satisfied Customers
Experience: 35 years home improvement

AssuredElectrical is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

Brian

Brian

Architect

2,153 satisfied customers

Licensed Architect- 17 years, L.E.E.D. AP

The Home Smithy

The Home Smithy

Home Builder

2,084 satisfied customers

#1 Home Improvement Expert 30+ years experience

Steve G.

Steve G.

Handyman

221 satisfied customers

VP of electronic repair company and home theater advisor.

StructuralEng

StructuralEng

Civil Engineer

14 satisfied customers

Licensed Structural Engineer

Eric M. Bright

Eric M. Bright

We Don't Comprehend the Word Can't!

1,734 satisfied customers

I've been been doing things for my clients that others have said cant be done for over a 1/4 Century

Phil

Phil

Mechanical Engineer

682 satisfied customers

Retired contractor, 51 years experience

Rich

Rich

Home Improvement Enthusiast

674 satisfied customers

Over 35 years construction and home maintenance experience

< Previous | Next >

Related Home Improvement Questions
Removed old laminate floor to replace it, when I picked up
removed old laminate floor to replace it, when I picked up moisture barrier it was wet like sweat. Had a plumber in to check if pipe under house were broken and everything is fine. Now floor is bare j… read more
canuck the pro
canuck the pro
251 satisfied customers
Perhaps a foundation issue... I had a large area of a 19
Perhaps a foundation issue... I had a large area of a 19 year old porcelain tile floor suddenly ‘pop up' from a concrete slab. It popped up 4-6 inches immediately after unusually cold (14 hrs below 32… read more
Machinc
Machinc
Retired
951 satisfied customers
Two coworkers were arguing about clearing plugged lines
Two coworkers were arguing about clearing plugged lines today. The line contained fats, oils and grease. One coworker said you can't use steam because the plug prevents the steam from flowing. Since t… read more
canuck the pro
canuck the pro
251 satisfied customers
The backflow preventer on the sprinkler system froze in the
the backflow preventer on the sprinkler system froze in the recent storm and is now leaking. I opened the plastic top after turning the water off. What now? … read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Power went out on one circuit changed broken wall plug no
Power went out on one circuit changed broken wall plug no power unless I put the tester to the black wire and the ground … read more
David Bowden
David Bowden
Owner
473 satisfied customers
I'm looking to program a garage door opener replacement,
I'm looking to program a garage door opener replacement … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,051 satisfied customers
My thermador stove top is clicking and there is sparking to
My thermador stove top is clicking and there is sparking to the burner. The clicking goes away when I turn on the flame … read more
David Bowden
David Bowden
Owner
473 satisfied customers
We have two showers both with wands. When we use the master
We have two showers both with wands. When we use the master shower there is no problem the shower starts and shuts off properly. When someone is using the guest shower the shower in the master (which … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have an indoor/outdoor lemon tree. It has done great for
I have an indoor/outdoor lemon tree. It has done great for years and years. Since I live in Upstate NY, I keep it outside from late June- early Sept and then inside for the rest of the time. I have ha… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a whirlpool natural gas water heater 40gal model
I have a whirlpool natural gas water heater 40gal model number BFG2F4040T3NOV. The pilot light would not stay lit so I cleaned all around and that seemed to help until yesterday when the pressure rele… read more
David Bowden
David Bowden
Owner
473 satisfied customers
I recently stained floors in a master bedroom with an oil
I recently stained floors in a master bedroom with an oil based stain. There are so many imperfections, I.e brushstrokes, stain slightly heavier in certain areas, etc. the floors still feel pretty oil… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a 6 yr old California Pepper that lost a lot of
I have a 6 yr old California Pepper that lost a lot of leaves two years ago and an arborist told me that I may have been watering it too much. I cut way back and that stopped the problem While the tre… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
WE live in an old 3+story home. Many bricks from our chimney
WE live in an old 3+story home. Many bricks from our chimney fell off the chimney on Monday..My question, Is it safe to stay in the home in the extreme cold/weather? Our furnace is gas boiler in the b… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
I'm having trouble with my washer? It is not spinning so I
I'm having trouble with my washer? It is not spinning so I took my sheets out of the washer and it also still had water in it. … read more
David Bowden
David Bowden
Owner
473 satisfied customers
Just recently we went through a bit of a freeze here in
Hi Pearl - Just recently we went through a bit of a freeze here in central Texas. My wife and I are both from the NE, and was we always have, we ran a very small stream of water in each facet ( both b… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Kitchen faucet model ca 87000 leaking at the neck.I am
kitchen faucet model ca 87000 leaking at the neck.I am unable to remove faucet neck from top … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,051 satisfied customers
One of the grandchildren was pushing buttons on the Sentry
One of the grandchildren was pushing buttons on the Sentry Safe and locked it up. The key is inside the safe. How do I get it open? Tried removing the button on front, but still cannot gt it to open … read more
Eddie
Eddie
Home Improvement Contractor and Repairs
High School or GED
1,051 satisfied customers
Is it a good time of the tear to sow grass seeds for a new
Is it a good time of the tear to sow grass seeds for a new lawn?I do not like sod for multiple reasons. I am currently readying my back yard for developing a lawn from scratch. See picture. Next..- ne… read more
Rick the plumber
Rick the plumber
Owner
9,857 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x