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I have heatilator fireplace model #GCDC60E with a Robertshaw
I have heatilator fireplace model #GCDC60E with a Robertshaw control module. This fireplace is a direct electric ignition unit. When I turn on the fireplace, the fire lights, the ignitor continues "cl… read more
WCohn
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On my fireplace, the pilot light but goes out when switch is
On my fireplace, the pilot light but goes out when switch is turned on. Can't not get burner to light. There is no name brand or model number. It is over 15 years old at the very least. … read more
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I have a Heatilator GCDC 60 that is used during the cold months.
I have a Heatilator GCDC 60 that is used during the cold months. As the temperatures recently dipped to the 50s, I tried turning on the unit. The pilot lights and stays on. However turn the switch on … read more
canuck the pro
canuck the pro
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Answers from Two Experts requested: I have a gas fireplace, the pilot would not stay lit,
I have a gas fireplace, the pilot would not stay lit, it has 2 thermopiles and both I replaced, still does not stay lit. The gas valve is a 750 millivolt with a remote control for the flame. Do you th… read more
Phil
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We have a DVRT36 Majestic LP gas fireplace. Its about 13 years
We have a DVRT36 Majestic LP gas fireplace. It's about 13 years old. It works great with one exception. After running for a couple hours, the flame will go out very quietly and after about 15 minutes … read more
Phil
Phil
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Im having trouble getting my gas fireplace lit. Here are the
I'm having trouble getting my gas fireplace lit. Here are the facts: Make and Model: Heat-N-Glo SL-550TRS Hooked to a thermostat located in the hallway Pilot light remains lit. Testing leads from ther… read more
Jerry
Jerry
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High School or GED
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My heatilator Novus fireplace insert wont light off. The
My heatilator Novus fireplace insert won't light off. The pilot light works just fine and stays lit bbut when you flip the wall switch to lite off the flame it doesn't lit off and in a few seconds the… read more
Rick
Rick
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Our "Heat and Glow" Fireplace remote is not reading the tran
Our "Heat and Glow" Fireplace remote is not reading the transmitter. We changed the batteries, the security codes appear to match but remote will not turn fireplace on and off as it has in the past. C… read more
Jerry
Jerry
Plumber
High School or GED
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I have a Heatilator gas fireplace - model GNDC36NAT - which
I have a Heatilator gas fireplace - model GNDC36NAT - which has been in service with a thermostat for about 8 years. The repair people tell me that my using a thermostat with this unit is what caused … read more
Rick
Rick
Supervisor
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Have a 13 year old built in natural gas fireplace. The last
Have a 13 year old built in natural gas fireplace. The last few years it's been going into "off" mode by it's self. I turn swith at wall plate to on position and it won't come on. I replaced the switc… read more
Dr. Fix-It
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I have a lennox fireplace, model #MPD353OCNM that is approx
I have a lennox fireplace, model #MPD353OCNM that is approx 5 years old. As I follow the lighting instructions, I push in the control knob and light the pilot. I hold the control knob for over 2-3 min… read more
Rick
Rick
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We have a Majco fireplace. The gas valve and thermal pile
We have a Majco fireplace. The gas valve and thermal pile have been replaced in an attempt to stop the unit from just turning off. It lights then runs the initial time for 15-20 minutes then clicks an… read more
Dr. Fix-It
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My gas fireplace pilot lights when following the procedure
My gas fireplace pilot lights when following the procedure in the instruction label. After holiding tahe control in for 60 seconds, the pilot light stays lite just fine. However, when I move the contr… read more
Tim H.
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I have vermont 2600 gas stove/fireplace/ My question is how
I have vermont 2600 gas stove/fireplace/ My question is how to get it up and working/ It just has two small wires which I presume are for the thermostat. What else do i need and how do I get it going/… read more
Rick
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My natural gas fireplacewill not light. The pilot light is
My natural gas fireplacewill not light. The pilot light is lit. At times in the past., I have "cleaned" the holes in the fireplace insert tubing, and the fireplace would work well for a short period o… read more
Rick
Rick
Supervisor
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My gas fireplace shuts off after a few minutes. Why?
Why does my gas fireplace go out after only a few minutes of running? I have replaced the valve, the thermopile and over temp sensor. It starts up fine, runs for about 5-10 minutes than completely shu… read more
Rick
Rick
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BOUGHT NOT NEW HOUSE AND NOW WANT TO USE GAS FIREPLACE...SHORT
BOUGHT NOT NEW HOUSE AND NOW WANT TO USE GAS FIREPLACE...SHORT INSTRUCTION SHEET INDICATES IT IS ROBERTSHAW MILLIVOLT CONTROL SYSTEM...WE HAVE GAS LINE COMING INTO THE HOME FROM GAS CO. SERVICING WATE… read more
Rick
Rick
Supervisor
32,243 satisfied customers
My gas fireplace won't turn on, but pilot is lit. Why?
My fireplace pilot light stays lit but main burner won't turn on. We had to replace to blower motor and after putting the fire place back together now we are having this problem.… read more
Edward
Edward
Retired /Self employed
High School or GED
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