How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask AssuredElectrical Your Own Question
AssuredElectrical, Home Specialist
Category: Home Improvement
Satisfied Customers: 4241
Experience:  35 years home improvement
Type Your Home Improvement Question Here...
AssuredElectrical is online now
A new question is answered every 9 seconds

I have an Arrow Revalution touch screen lock, if three people

This answer was rated:

I have an Arrow Revalution touch screen lock, if three people enter the code with in a few minutes of each other the lock eill fail to re lock. Is this a faulty lock, adesign of the lock or a programing feature of the lock.

Welcome. My name is XXXXX XXXXX would be glad to assist.

The lock has a re lock time of 30 seconds maximum, and should always re-lock itself after unlocking.

I would do a test:

Have 2 individual entrants. One enters the code and unlocks the door and enters.
Wait for the door to re-lock.

Then the next one enters the code and unlocks the door and enters.
Wait to see if the door re-locks.

Now, after waiting 10 minutes or so.

Do the test again with 2 people.

See if it works properly again with 2 people.

What we are trying to see here, is if the batteries are fairly low.

If batteries are still good but low, what can happen, is the door unlocks and re-locks several times, but at that point there isn't sufficient battery voltage to re-lock again.

After letting batteries wait a while, they tend to get back to the normal voltage.

Testing with 2 people instead of 3 will help to evaluate if the batteries do the same thing in sequential entries of 2 or not.

The unit should re-lock in any situation if there is sufficient battery voltage, so it may very well be a bad lock.

Testing from above should prove or disprove.

If it fails the 2nd time of testing, I would venture to get some fresh batteries.

Those are the only two items to prevent a re-lock, weak batteries or bad unit.

The re-lock maximum time is 30 seconds.

Just reply for any clarification. thanks

AssuredElectrical and other Home Improvement Specialists are ready to help you