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I have a older model gas fireplace, Heatilator GC300. I have
I have a older model gas fireplace, Heatilator GC300. I have it service maintenance done every year, this last visit the tech discovered carbon monoxide coming from the sides of the glass. Is this rep… read more
Rick
Rick
Supervisor
32,214 satisfied customers
I have a heatilator GC300...direct vent, natural gas. I have
I have a heatilator GC300...direct vent, natural gas. I have replaced the controller, pilot assembly and the light switch. Pilot lights...I can get the main burner to come on for about 5 minutes and t… read more
Rick
Rick
Supervisor
32,214 satisfied customers
Have heatilator gdst36 fire place lights and runs when you
have heatilator gdst36 fire place lights and runs when you turn it off pilot light goes out … read more
Rick
Rick
Supervisor
32,214 satisfied customers
I have a Heatilator Novus 36" Gas Fireplace around Nov. the
Hello, I have a Heatilator Novus 36" Gas Fireplace around Nov. the pilot went out. I went thru the relighting steps but it will not relight. When I hold the pilot knob in to lite it I thought I should… read more
Rick
Rick
Supervisor
32,214 satisfied customers
I have heatilator fireplace model #GCDC60E with a Robertshaw
I have heatilator fireplace model #GCDC60E with a Robertshaw control module. This fireplace is a direct electric ignition unit. When I turn on the fireplace, the fire lights, the ignitor continues "cl… read more
WCohn
WCohn
Journeyman Plumber
Journeyman License
3,767 satisfied customers
I have a heatilator gas fireplace insert that does not have
I have a heatilator gas fireplace insert that does not have a fan. Can one be installed? The unit is at least 6 years old. … read more
Rick
Rick
Supervisor
32,214 satisfied customers
My Heatilator Gas Fireplace was on during a recent high wind
My Heatilator Gas Fireplace was on during a recent high wind and may have blown out. Since then, after turning on the switch, the unit lights but only lasts for a few seconds before going out. What do… read more
Rick
Rick
Supervisor
32,214 satisfied customers
My heatilator fireplace keeps going out. Heatilator. If I
my heatilator fireplace keeps going out JA: Just to clarify, what type of fireplace is this? Customer: Heatilator JA: Do you plan on doing the work yourself? Customer: If I can, I'd like to get it wor… read more
Rick
Rick
Supervisor
32,214 satisfied customers
I have a heatilator fireplace wont light, natural gas no
I have a heatilator fireplace wont light JA: Just to clarify, what type of fireplace is this? Customer: natural gas no standing polit JA: Do you plan on doing the work yourself? Customer: yes JA: Anyt… read more
Rick
Rick
Supervisor
32,214 satisfied customers
Phil, I have a 16 year old Heatilator gas fireplace, model
Phil, I have a 16 year old Heatilator gas fireplace, model no. GNDC36, that I haven't used few years. I want to get it working and upgrade its features. Its a discontinued model by Heatilator. I can g… read more
Rick
Rick
Supervisor
32,214 satisfied customers
I have a gas heatilator direct vent fireplace. The past two
I have a gas heatilator direct vent fireplace. The past two winters, cold air has made the area around the fireplace unbearable. I have turned the piolt off and have stuffed plastic bags in the bent c… read more
Machinc
Machinc
Retired
1,184 satisfied customers
Where can I get a replacement temperature limit switch for
Where can I get a replacement temperature limit switch for my Heatilator gas fireplace, model GC361E, serial # XXXXX Heatilator part # XXXXX? Not having any luck locally. Bill Penn Baldwinsville, NY X… read more
Dr. Fix-It
Dr. Fix-It
Handyman
370 satisfied customers
I have a Heatilator Model ND4236IL with electronic ignition.
I have a Heatilator Model ND4236IL with electronic ignition. This year, for the first time ever, the pilot stays lit even with the wall switched turned off. Other than that it heats great, it's just a… read more
Jerry
Jerry
hearth products
High School or GED
3,575 satisfied customers
Hello: I purchased a home recently that has a Heatilator Gas
Hello: I purchased a home recently that has a Heatilator Gas Fireplace Insert. The unit works very well, but I was not able to activate a flame during a recent power outage. The pilot light was on, bu… read more
Dr. Fix-It
Dr. Fix-It
Handyman
370 satisfied customers
I have a Heatilator gas fireplace - model GNDC36NAT - which
I have a Heatilator gas fireplace - model GNDC36NAT - which has been in service with a thermostat for about 8 years. The repair people tell me that my using a thermostat with this unit is what caused … read more
Rick
Rick
Supervisor
32,214 satisfied customers
My fireplace gas log unit has a millivolt wall switch that
My fireplace gas log unit has a millivolt wall switch that is operable. When switched on the logs' flame will come on and then in about three seconds, the unit shuts off automatically. Is this a timer… read more
Jerry
Jerry
hearth products
High School or GED
3,575 satisfied customers
When I turn on the electrical switch to my heatilator fireplace,
When I turn on the electrical switch to my heatilator fireplace, it lights and burns for a few minutes and then the flames goes out even through the pilot remains lit. If I flip the switch off and the… read more
Jerry
Jerry
hearth products
High School or GED
3,575 satisfied customers
The blower on my heatilator fireplace (which is about 16 years
The blower on my heatilator fireplace (which is about 16 years old) started squeeling quite loadly when I turn on the blower. It seems to run ok but it squeels at each of the three or four settings. I… read more
Dennis M. Smith
Dennis M. Smith
Retired
Bachelor Degree
1,293 satisfied customers
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