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My door was operating normally, suddenly it won't respond to
My door was operating normally, suddenly it won't respond to wall unit or remote. There is a red light on the bottom of unit that is glowing, unsure of why. … read more
John Rife
John Rife
Owner
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I purchased a genie mach force garage door opener. I am
I purchased a genie mach force garage door opener. I am having problems with the following: … read more
Mark M
Mark M
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Bachelors
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My garage door will not open or shut without me holding the
Hello, my garage door will not open or shut without me holding the wall button solid intil it opens all the way or closes all the way have a genie door opener noticed left light on sensor is green and… read more
eddie22Island
eddie22Island
Home Improvement Contractor and Repairs
High School or GED
1,717 satisfied customers
I reprogrammed my Genie opener, after that was done the door
I reprogrammed my Genie opener, after that was done the door will only go down by holding the wall button down until the door is completely down. How do I fix?… read more
AssuredElectrical
AssuredElectrical
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High School or GED
3,844 satisfied customers
Genie Pro 1024 garage door will open but will not close
I have a Genie Pro 1024 garage door opener. It will open but will not close. It travels down a short length and then stops. There is nothing obstructing the lasers or the track. The light on the opene… read more
AssuredElectrical
AssuredElectrical
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High School or GED
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I have a Genie 1S5501A 1/2 hp garage opener. It will open
I have a Genie 1S5501A 1/2 hp garage opener. It will open with the button on the wall and with the remote. The only way to close the door is to hold the button on the wall until it completely closes. … read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
My Craftwman garage door does not operate even though there
My Craftwman garage door does not operate even though there is power. The yellow and green LEDs are lit on the two door sensors. However, the green LED on the wall-mounted control console does not lit… read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
I have a Genie Excelerator garage door opener. It has not
I have a Genie Excelerator garage door opener. It has not been opening when using the wall remote nor the 2 hand remotes, unless I unplug it & replug it in or disconnect at the fuse box (switches not … read more
Eric M. Bright
Eric M. Bright
We Don't Comprehend the Word Can't!
Some Collage
1,734 satisfied customers
We have a genie 2042 opener. We can open the door with the
We have a genie 2042 opener. We can open the door with the remote box that is in the vehicle, however, we cannot close it with the same box, or any other. What we have to do is hold the wall control b… read more
AssuredElectrical
AssuredElectrical
Electrical Contractor
High School or GED
3,844 satisfied customers
The garage door operates from the wall mounted lighted door
The garage door operates from the wall mounted lighted door control button, but not from any remote control transmitter. I have a Lift-Master, model 1255LM. Everything was okay until yesterday morning… read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
I am having trouble getting my new remote to work with my
I am having trouble getting my new remote to work with my Genie ISD 1000 unit. I have programmed the remote to the opener, all lights seem to be blinking correctly but the garage door does not move. I… read more
AssuredElectrical
AssuredElectrical
Electrical Contractor
High School or GED
3,844 satisfied customers
My genie garage door opener just stopped working. I can't
My genie garage door opener just stopped working. I can't open from wall or remote. No breakers are thrown and it is plugged in.… read more
AssuredElectrical
AssuredElectrical
Electrical Contractor
High School or GED
3,844 satisfied customers
Both of my Genie garage door remotes stopped working. I replaced
Both of my Genie garage door remotes stopped working. I replaced batterys and they are still not working? Why? I can open and close the door with the wall button. To raise the door with the wall butto… read more
Eric M. Bright
Eric M. Bright
We Don't Comprehend the Word Can't!
Some Collage
1,734 satisfied customers
I have a Genie Execlerator Garage Door Opener and the remotes
I have a Genie Execlerator Garage Door Opener and the remotes stopped working, however, the wall opener works fine. I have replace batteries, tried to re-program, etc. The left safety sensor has a red… read more
Eric M. Bright
Eric M. Bright
We Don't Comprehend the Word Can't!
Some Collage
1,734 satisfied customers
When using the remote I can open the door but cannot close
When using the remote I can open the door but cannot close the door. With interior switch I can close the door only if I keep my finger on the button until the door is closed. The the ground sensor li… read more
Eric M. Bright
Eric M. Bright
We Don't Comprehend the Word Can't!
Some Collage
1,734 satisfied customers
Good day, I have an Overhead Garage Door model 1026. It
Good day, I have an Overhead Garage Door model 1026. It just yesterday completely stopped working altogether. The wall button, remotes, nor the keypad will work to open or close the door. I can manual… read more
Eric M. Bright
Eric M. Bright
We Don't Comprehend the Word Can't!
Some Collage
1,734 satisfied customers
The door cant be closed, just can open by the Genie remote
The door can't be closed, just can open by the Genie remote opener, after pulled a wire line out side the box one time, and pull down released the emergency handle... I HAVE A Genie Garage door opener… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
Hi - We own a Genie Pro Screw Drive garage door opener which
Hi - We own a Genie Pro Screw Drive garage door opener which is approximately 8+ years old - Our wireless remote transmitters work fine for opening the door only...one touch of the button and it opens… read more
Home Improvement Jay
Home Improvement Jay
Project Team Leader
Bachelor's Degree
551 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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