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Can you help with a gas log fireplace issue? Empire vent
Empire vent free burner model VFXI-24-1, purchased in 2012. It has an intermittent pilot which start by remote control. My issue is the unit starts the pilot and the burner works fine for about a minute then shuts down, but the pilot remains lit until I turn it off from the remote. I have already replaced the pilot/thermocouple unit but still have the same issue. I have a good pilot flame about 2 inches long. I am burning propane. I have checked the electrical connections, all seems fine, thinking I have a problem with the gas valve. I am burning propane. What do you think? … read more
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I have a 30k btu mr heater propane my co2 levels go fromm
I have a 30k btu mr heater propane my co2 levels go fromm 500ppm when off to 2000ppm when set on low setting. What is the cause if such high co2 reading? … read more
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I have a gas fireplace. I replaced the thermapile and
I have a gas fireplace. I replaced the thermapile and thermacouple with brand-new ones. The pilot appears strong (3 flames, all blue). I can't get the burner to activate. I've tried "jumping" it using… read more
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I have a TEMPSTAR gas furnace, Model NUGG100EA04. The
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How do I light the pilot light? First time trying to turn on
First time trying to turn on the fireplace so brand new issue … read more
David Bowden
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My direct vented unit ( Model GC300 ) 15 yrs old. & NEVER had
My direct vented unit ( Model GC300 ) 15 yrs old. & NEVER had a problem. However, now the flame goes out in approx 2 mins. A local repairman suggested that it needs a new venting system. Occassionally… read more
Rick
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I have a Heatilator, model #GNBC30 non-wood burning fireplace
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my gas fireplace heatilator ANSI Z 2150 or CAN/CGA when turn
my gas fireplace heatilator ANSI Z 2150 or CAN/CGA when turn on by wall switch , see the flame, and goes off in a seconds. what's problem?… read more
Jerry
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My fireplace gas log unit has a millivolt wall switch that
My fireplace gas log unit has a millivolt wall switch that is operable. When switched on the logs' flame will come on and then in about three seconds, the unit shuts off automatically. Is this a timer… read more
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I have a lennox fireplace, model #MPD353OCNM that is approx 5 years old. As I follow the lighting instructions, I push in the control knob and light the pilot. I hold the control knob for over 2-3 min… read more
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I have an older house that has a dirt crawl space under it,
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Dr. Fix-It
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I have a Desna Vent free propane fireplace, purchased two years
I have a Desna Vent free propane fireplace, purchased two years ago from Lowe"s. The unit has worked well for the past yrs. This yr. the pilot lite will ignite. The burner will ignite for a second and… read more
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Pilot will light, logs will light. After 20 or so minutes
Pilot will light, logs will light. After 20 or so minutes the system shuts down. It will re-light with no problem.… read more
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I have a desa vent free log fireplace insert! Model #CCL3924NT!
I have a desa vent free log fireplace insert! Model #CCL3924NT! The pilot lights but won,t stay lite! I bought a new Thermo coupler and it still doesn,t stay lite! My friend says i probably got the wr… read more
David L.
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I have 2 superior fireplace inserts and have replaced the thermocouples
I have 2 superior fireplace inserts and have replaced the thermocouples and they both will run for about 3-5 minutes and then shut off. I can cycle the wall switch and they will do the same thing over… read more
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pilot lites and will stay on until i turn temp up, ...
pilot lites and will stay on until i turn temp up, then gas goes into burner and flames up about 5secs and then everything goes out. why?… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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