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My valor fireplace isn't working. Gas - not sure. I've tried
I've tried turning it on the regular way - it beeps continuously as per usual, but doesn't ignite … read more
David Bowden
David Bowden
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Trying to figure out, my fireplace, pilot light stays on but
trying to figure out, my fireplace, pilot light stays on but won't light. I see a lot of stuff about a bad switch (wall switch) I don't have a wall switch to my fireplace. … read more
Rick
Rick
Supervisor
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I moved into my home last April. Ther fireplace has a Quadra
I moved into my home last April. Ther fireplace has a Quadra Fire Model QF135-C gas insert. Serial No.*********** Today I tried starting it for the first time. There doesn't seem to be a wall switch t… read more
David Bowden
David Bowden
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We have a Madrona Valor radiant gas fireplace mf28en. We can
We have a Madrona Valor radiant gas fireplace mf28en. We can get the pilot light to go on, but the general flames don't appear. Are we operating it wrong or is something amiss with the unit? … read more
David Bowden
David Bowden
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When i try to start my valor fireplace with the remote it
when i try to start my valor fireplace with the remote it beeps repeatedly followed by a very long beep instread of ignition … read more
David Bowden
David Bowden
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How do I order a new remote control. I am a new homeowner
I am a new homeowner and the fireplace wouldn't start despite new battery I had a utility service man can look at it and he says I need a new remote … read more
David Bowden
David Bowden
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5,293 satisfied customers
I'm just reading a problem that you answered some time ago.
Hi Brian - I'm just reading a problem that you answered some time ago. My Valor gas fireplace will not turn on with the remote. I have replaced the batteries in both the remote and the fireplace itsel… read more
Brian
Brian
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I have a Lennox fireplace with remote. It has been installed
HI. I have a Lennox fireplace with remote. It has been installed for 10 months, but just put the logs and embers in yesterday with the ceramic side panels. Fireplace and remote worked properly when in… read more
Michael
Michael
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My Heat & Glo fireplace is no longer responding to my remote
My Heat & Glo fireplace is no longer responding to my remote control. Model #6000TRX-IPI I changed the batteries in the remote and the display is reading clearly and showing the correct room temp on t… read more
AssuredElectrical
AssuredElectrical
Electrical Contractor
High School or GED
3,844 satisfied customers
I have a Heatilator GCDC 60 that is used during the cold months.
I have a Heatilator GCDC 60 that is used during the cold months. As the temperatures recently dipped to the 50s, I tried turning on the unit. The pilot lights and stays on. However turn the switch on … read more
Mike R.
Mike R.
6,497 satisfied customers
I have a Lennox Ventless gas fireplace. Just tried to turn
I have a Lennox Ventless gas fireplace. Just tried to turn in on with remote for first time this winter. Remote does not seem to be working.… read more
AssuredElectrical
AssuredElectrical
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I have a gas insert heatilator fireplace. Was having trouble
I have a gas insert heatilator fireplace. Was having trouble turning it on or off. Now, it wont come on at all. changed batteries and programmed it with the receiver to the remote transmitter. Still w… read more
MsBabyD
MsBabyD
Senior International Building Inspector
Vocational, Technical or Trade School
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Our "Heat and Glow" Fireplace remote is not reading the tran
Our "Heat and Glow" Fireplace remote is not reading the transmitter. We changed the batteries, the security codes appear to match but remote will not turn fireplace on and off as it has in the past. C… read more
Jerry
Jerry
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High School or GED
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I just lit the pilot on my Lennox fire logs. The main burner
I just lit the pilot on my Lennox fire logs. The main burner will not come on. I have a skytech remote control on the system. I have tried to use the manual flame controller and I have replaced the ba… read more
Jerry
Jerry
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I have a heatilator gas fireplace and a heat and glo remote.
I have a heatilator gas fireplace and a heat and glo remote. The pilot on the fireplace has been shut off, and now I am trying to turn the fireplace back on. I followed the instructions under the fire… read more
wkingkick
wkingkick
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I HAVE A 20 YEAR OLD MENDOTA FIREPLACE INSERT THAT I AM RECENTLY
I HAVE A 20 YEAR OLD MENDOTA FIREPLACE INSERT THAT I AM RECENTLY HAVING PROBLEMS WITH THE REMOTE AND WALL SWITCH OPERATION. 1. I HAVE THE WALL SWITCH INSTALLED FOR MANUAL/REMOTE/OFF SELECTION. 2. NEIT… read more
Jerry
Jerry
Plumber
High School or GED
2,109 satisfied customers
WHY SHOULD MY FIREPLACE CAUSE A CLICKING SOUND TRYING TO LIGHT
WHY SHOULD MY FIREPLACE CAUSE A CLICKING SOUND TRYING TO LIGHT AND THEN SHUT OFF. I HAVE CHANGED THE BATTERY AND STILL NO CHANGE.… read more
Jerry
Jerry
Plumber
High School or GED
2,109 satisfied customers
My gas fireplace is G336RN. The pilot can be on. But when
My gas fireplace is G336RN. The pilot can be on. But when I turn the black knob to "on" the fire is not on. I try to use remote to turn on the fire, still it is not work… read more
Dennis M. Smith
Dennis M. Smith
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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