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I moved into my home last April. Ther fireplace has a Quadra
I moved into my home last April. Ther fireplace has a Quadra Fire Model QF135-C gas insert. Serial No.*********** Today I tried starting it for the first time. There doesn't seem to be a wall switch t… read more
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I have a heatilator gas fireplace insert that does not have
I have a heatilator gas fireplace insert that does not have a fan. Can one be installed? The unit is at least 6 years old. … read more
Rick
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Igniter will not work on my heatilator gas fireplace,
igniter will not work on my heatilator gas fireplace … read more
Rick
Rick
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My heatilator fireplace keeps going out. Heatilator. If I
my heatilator fireplace keeps going out JA: Just to clarify, what type of fireplace is this? Customer: Heatilator JA: Do you plan on doing the work yourself? Customer: If I can, I'd like to get it wor… read more
Rick
Rick
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We have a built-in heatilator gas fireplace, and have never
We have a built-in heatilator gas fireplace, and have never really used it in the 5 years we have been living here. The remote control does not work, changed the battery, still doesn't work. Do we nee… read more
Rick
Rick
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Looking gas valve part number heatilator gndc33 gas
Looking for the gas valve part number for a heatilator gndc33 gas fireplace. I have the serial number if needed. S/N: ga727748 Manufactured date= 1501 Thank you… read more
Jason Whatley
Jason Whatley
61 satisfied customers
I have a Lennox fireplace with remote. It has been installed
HI. I have a Lennox fireplace with remote. It has been installed for 10 months, but just put the logs and embers in yesterday with the ceramic side panels. Fireplace and remote worked properly when in… read more
Michael
Michael
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Bachelor's Degree
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Phil, I have a 16 year old Heatilator gas fireplace, model
Phil, I have a 16 year old Heatilator gas fireplace, model no. GNDC36, that I haven't used few years. I want to get it working and upgrade its features. Its a discontinued model by Heatilator. I can g… read more
Rick
Rick
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I have a gas heatilator direct vent fireplace. The past two
I have a gas heatilator direct vent fireplace. The past two winters, cold air has made the area around the fireplace unbearable. I have turned the piolt off and have stuffed plastic bags in the bent c… read more
Machinc
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I have a gas insert heatilator fireplace. Was having trouble
I have a gas insert heatilator fireplace. Was having trouble turning it on or off. Now, it wont come on at all. changed batteries and programmed it with the receiver to the remote transmitter. Still w… read more
MsBabyD
MsBabyD
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Vocational, Technical or Trade School
60 satisfied customers
My friend has a Heatilator Electric Fireplace Model SILH 60E,she
My friend has a Heatilator Electric Fireplace Model SILH 60E,she lost the remote & states it must be used to start the fireplace. The fireplace has front controls,main power switch,came on then made a… read more
Jerry
Jerry
hearth products
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3,575 satisfied customers
I have and old heatilator direct vent gas fireplace. It looks
I have and old heatilator direct vent gas fireplace. It looks dated because it came with a screen that covered the flat glass panel that seals the unit. I have taken the screen off but the glass is re… read more
Dennis M. Smith
Dennis M. Smith
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Bachelor Degree
1,293 satisfied customers
my gas fireplace heatilator ANSI Z 2150 or CAN/CGA when turn
my gas fireplace heatilator ANSI Z 2150 or CAN/CGA when turn on by wall switch , see the flame, and goes off in a seconds. what's problem?… read more
Jerry
Jerry
hearth products
High School or GED
3,575 satisfied customers
I have a Heatilator "see through" fireplace. Type #W743049,
I have a Heatilator "see through" fireplace. Type #W743049, Model #ST 36B. On the front plate it is stated fuel :wood only. We were told at purchase of the home that it was natural gas only. Which sho… read more
Rick
Rick
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I have a Heatilator DLS-18 gas fireplace, installed in 1993.
I have a Heatilator DLS-18 gas fireplace, installed in 1993. It turns on fine, but after perhaps 10 minutes (sometime 30 minutes--the length of time varies), the unit simply goes off. I reach in to th… read more
Jerry
Jerry
hearth products
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I have a heatilator gas fireplace and a heat and glo remote.
I have a heatilator gas fireplace and a heat and glo remote. The pilot on the fireplace has been shut off, and now I am trying to turn the fireplace back on. I followed the instructions under the fire… read more
wkingkick
wkingkick
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Bachelor's Degree
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We have purchased a house with a Heatilator EO361 or EG361
We have purchased a house with a Heatilator EO361 or EG361 6R4 unit with blower. How do we start this unit? The house came with booklets on every appliance EXCEPT for the Heatilator. Can you please he… read more
Dr. Fix-It
Dr. Fix-It
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370 satisfied customers
I am in the process of converting my wood burning Heatilator
I am in the process of converting my wood burning Heatilator model NA36A insert to burn gas. I need to remove the firebox to route the gas line to the unit. Any insight on what to remove and how to do… read more
Patrick
Patrick
Bachelor's Degree
3,273 satisfied customers
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