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I just bought a new a house. We are about to have a snow
Hi. I just bought a new a house. We are about to have a snow storm. We have a gas fireplace. With a light switch nearby. First, can I have heat via this gas fireplace if the power goes out? Secondly, … read more
Rick
Rick
Supervisor
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Trying to figure out, my fireplace, pilot light stays on but
trying to figure out, my fireplace, pilot light stays on but won't light. I see a lot of stuff about a bad switch (wall switch) I don't have a wall switch to my fireplace. … read more
Rick
Rick
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On my fireplace, the pilot light but goes out when switch is
On my fireplace, the pilot light but goes out when switch is turned on. Can't not get burner to light. There is no name brand or model number. It is over 15 years old at the very least. … read more
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Propane fireplace not working. Greetings--I have a problem
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I have a Heatilator Model ND4236IL with electronic ignition.
I have a Heatilator Model ND4236IL with electronic ignition. This year, for the first time ever, the pilot stays lit even with the wall switched turned off. Other than that it heats great, it's just a… read more
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Im having trouble getting my gas fireplace lit. Here are the
I'm having trouble getting my gas fireplace lit. Here are the facts: Make and Model: Heat-N-Glo SL-550TRS Hooked to a thermostat located in the hallway Pilot light remains lit. Testing leads from ther… read more
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My Lennox MPDR3328CNM fireplace will not light. I am able
My Lennox MPDR3328CNM fireplace will not light. I am able to light the pilot light, but the fireplace will not light off after that. It is not connected to a thermostat. I rotate the Off/Pilot/On swit… read more
Jim H.
Jim H.
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Our "Heat and Glow" Fireplace remote is not reading the tran
Our "Heat and Glow" Fireplace remote is not reading the transmitter. We changed the batteries, the security codes appear to match but remote will not turn fireplace on and off as it has in the past. C… read more
Jerry
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When I turn on the electrical switch to my heatilator fireplace,
When I turn on the electrical switch to my heatilator fireplace, it lights and burns for a few minutes and then the flames goes out even through the pilot remains lit. If I flip the switch off and the… read more
Jerry
Jerry
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High School or GED
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I have a lennox lmbv-36rmn gas fireplace, the pilot light is
I have a lennox lmbv-36rmn gas fireplace, the pilot light is on but when I flip switch it won't ignite the rest of the gas burner. I have taken the wall switch off and connected the wires to check the… read more
Jerry
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Plumber
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I have a Model GCDC60L Gas Fireplace that is 10 years old.
I have a Model GCDC60L Gas Fireplace that is 10 years old. I turned off the pilot light in March and just turned it back on. The pilot light is on and the tank is full. When I turn on the switch (on t… read more
Rick
Rick
Supervisor
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I have a Majestic see thru fireplace(Propane)Model DVT38S2
I have a Majestic see thru fireplace(Propane)Model DVT38S2 In a house I recently bought. The unit looks great but so far does not function. It had a 500 gal propane tank hooked up to it with a 30' lin… read more
Jerry
Jerry
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High School or GED
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I have a Lennox gas fireplace that I cant get the pilot light
I have a Lennox gas fireplace that I can't get the pilot light to light. I bought the house in April and turned off the pilot for the summer via a gas valve that leads to the fireplace. Now I am follo… read more
Mario
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My natural gas fireplacewill not light. The pilot light is
My natural gas fireplacewill not light. The pilot light is lit. At times in the past., I have "cleaned" the holes in the fireplace insert tubing, and the fireplace would work well for a short period o… read more
Rick
Rick
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BOUGHT NOT NEW HOUSE AND NOW WANT TO USE GAS FIREPLACE...SHORT
BOUGHT NOT NEW HOUSE AND NOW WANT TO USE GAS FIREPLACE...SHORT INSTRUCTION SHEET INDICATES IT IS ROBERTSHAW MILLIVOLT CONTROL SYSTEM...WE HAVE GAS LINE COMING INTO THE HOME FROM GAS CO. SERVICING WATE… read more
Rick
Rick
Supervisor
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we have two gas fireplaces with gas logs and remote electronic
we have two gas fireplaces with gas logs and remote electronic starters. the units have pilot lights. we had a pool and spa built this summer, and when the spa heater was connected, the gas was shut o… read more
Robert B
Robert B
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High School or GED
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I have a 1994 Comfortec C36 gas fireplace. It has worked perfectly
I have a 1994 Comfortec C36 gas fireplace. It has worked perfectly since we moved into the house in 2004. I turned off the pilot light 2 months ago to save on gas. I just relit the pilot light and it … read more
Edward
Edward
Retired /Self employed
High School or GED
5,792 satisfied customers
My gas fireplace won't turn on, but pilot is lit. Why?
My fireplace pilot light stays lit but main burner won't turn on. We had to replace to blower motor and after putting the fire place back together now we are having this problem.… read more
Edward
Edward
Retired /Self employed
High School or GED
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