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I am installing a new Superior fireplace insert in place of
I am installing a new Superior fireplace insert in place of an old Majestic insert. I have the insert in place and realized the existing double wall chimney pipe is slightly different than the superio… read more
Rick
Rick
Supervisor
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I have a Lennox/Superior Propane Fireplace model DS 36TP and
Hi, I have a Lennox/Superior Propane Fireplace model DS 36TP and need a user/parts manual … read more
Expert
Expert
We have a fireplace in the living room and another in the basement
We have a fireplace in the living room and another in the basement below it. When a fire is lit in the upstairs fireplace, the basement room gets smokey. What could be the problem and how can it be fi… read more
Rick
Rick
Supervisor
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How many flues can you have in one chimney. There are fourteen
How many flues can you have in one chimney. There are fourteen fireplaces on seven floors feeding into 8 tubes of our chimney stack. Is this safe or permitted? One or more of them is leaking smoke int… read more
canuck the pro
canuck the pro
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Im looking for solutions solving an issue with our chimney.
I'm looking for solutions solving an issue with our chimney. When the chimney is not in use, there is a cold draft coming back into our house. The drafts brings with it the soot smell from the flue. W… read more
The Home Smithy
The Home Smithy
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Vocational, Technical or Trade School
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My fireplace keeps bringing in smoke in the house and I wanted
My fireplace keeps bringing in smoke in the house and I wanted to see what would be causing this?… read more
Stephen Cutler
Stephen Cutler
Registered Residential Contractor
licensed residential contractor
1,851 satisfied customers
We have a fireplace insert for a wood burning fireplace. It
We have a fireplace insert for a wood burning fireplace. It is a Warnock Hersey, Superior, model BR-36-2, serial number 6501L33347. We would like to add a mantle and convert it to gas, but can't find … read more
Eric M. Bright
Eric M. Bright
Founder & Pres. - Father\u0027s Woodcraft LLC
Some Collage
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Hello JA, What is a good way to start a fire in the fireplace
Hello JA, What is a good way to start a fire in the fireplace without smoke billowing into the room from behind the glass doors? Thanks, Dave… read more
Eric M. Bright
Eric M. Bright
Founder & Pres. - Father\u0027s Woodcraft LLC
Some Collage
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I am getting a lot of fumes from my neighbour wood burning
I am getting a lot of fumes from my neighbour wood burning fireplace. I am unable to breathe. I live in a semi detached home. Can you help? Joyce… read more
David L.
David L.
210 satisfied customers
I have a Superior fireplace, Model HC-42. It was installed
I have a Superior fireplace, Model HC-42. It was installed when I built my house in 2003. Until very recently, I didn't realize there was an air actuator that allowed outside air in. As a result, ours… read more
Charles
Charles
Owner
FCC Communication License
1,458 satisfied customers
I had a open fire 18 wide by !8 high and it worked well,
I had a open fire 18" wide by !8" high and it worked well, however I thought the fireplace looked too small for the room so I had a builder open it up to 36" wide by 36" high. Smoke billows out into t… read more
Charles
Charles
Owner
FCC Communication License
1,458 satisfied customers
Have had many chimney sweeps out, thats not the problem. My
Have had many chimney sweeps out, thats not the problem. My fireplace smokes when I burn any thing, real or other wise. What do you think it could be? Would really like to use it… read more
David L.
David L.
210 satisfied customers
Fake gas fireplace logs turning black due to burning
The fake logs in my gas fireplace appear to have actually burned. There is heavy black residue on one of the logs in a couple of spots. It's so thick it has actually fallen off in chunks. Took some ou… read more
tinman
tinman
n/a
Vocational, Technical or Trade Scho
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Hello, My wife and myself recently moved into a house with
Hello, My wife and myself recently moved into a house with a wood burning fireplace. The first thing I did was replace the old fire doors with new doors. My problem is that sometimes smoke is escaping… read more
Jason Martin
Jason Martin
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Vocational, Technical or Trade Scho
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We have a Vermont Castings see thru str-36 wood burning fireplace.
We have a Vermont Castings see thru str-36 wood burning fireplace. It has the required 8" flue with one 30 degree offset. I installed a 4" F/A intake and it still smoked. I then tried to close off the… read more
Brian
Brian
Architect
Bachelor's Degree
2,153 satisfied customers
I have a fireplace that is not working. It is an older, ...
I have a fireplace that is not working. It is an older, wood-burning fireplace with a plug, which I believe runs a fan. Also, we think that the flu or flute, whatever it is called, is self-opening whe… read more
Edward
Edward
Retired /Self employed
High School or GED
5,792 satisfied customers
draft is completely open yet some smoke still comes into ...
draft is completely open yet some smoke still comes into the house & when it rains, there can be quite a bit of water accumulate at the base. The interior of fireplace is metal including the stack. Th… read more
Edward
Edward
Retired /Self employed
High School or GED
5,792 satisfied customers
Has anyone had a gas fireplace that the glass explodes
Has anyone had a gas fireplace that the glass explodes into the room? (ours was the family room) I have two small children and this could have been quite a disaster Thank God they were not in the room… read more
The Home Smithy
The Home Smithy
Home Builder
Vocational, Technical or Trade School
2,084 satisfied customers
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Brian

Brian

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Martin

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Rich

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Over 35 years construction and home maintenance experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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