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Trying to figure out, my fireplace, pilot light stays on but
trying to figure out, my fireplace, pilot light stays on but won't light. I see a lot of stuff about a bad switch (wall switch) I don't have a wall switch to my fireplace. … read more
Rick
Rick
Supervisor
32,889 satisfied customers
How do I light the pilot light? First time trying to turn on
First time trying to turn on the fireplace so brand new issue … read more
David Bowden
David Bowden
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I just moved into a new home and have never used the remote
Customer: Hi. I am June. I just moved into a new home and have never used the remote for gas fireplace. Worried the power may go out during this snow storm and no sure how to use my gas logs if that h… read more
Rick
Rick
Supervisor
32,889 satisfied customers
I have a C30 Comfortec Fireplace. When I light the pilot it
I have a C30 Comfortec Fireplace. When I light the pilot it lights right away and I hold the knob in for the required one minute and when I release it the pilot goes out. I have tried it several times… read more
Phil
Phil
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Degree, Mech Engr Technology
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Our gas supply to the house was shut off temporarily for an
Our gas supply to the house was shut off temporarily for an upgrade to our outside meter (new smart meters needed to be installed). After it was turned back on we cannot get our Superior gas fireplace… read more
canuck the pro
canuck the pro
8,315 satisfied customers
I have a Model GCDC60L Gas Fireplace that is 10 years old.
I have a Model GCDC60L Gas Fireplace that is 10 years old. I turned off the pilot light in March and just turned it back on. The pilot light is on and the tank is full. When I turn on the switch (on t… read more
Rick
Rick
Supervisor
32,889 satisfied customers
I have a Majestic see thru fireplace(Propane)Model DVT38S2
I have a Majestic see thru fireplace(Propane)Model DVT38S2 In a house I recently bought. The unit looks great but so far does not function. It had a 500 gal propane tank hooked up to it with a 30' lin… read more
Jerry
Jerry
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High School or GED
2,110 satisfied customers
I hav a Security brand gas firelplace that was installed when
I hav a Security brand gas firelplace that was installed when we built our house 13 years ago. This morning the fireplace was on, then suddenly the flame went out. When I relit the pilot, it stays lit… read more
Charles
Charles
Owner
FCC Communication License
1,458 satisfied customers
I have a Lennox MPD-35 gas fireplace & I am able to light the
I have a Lennox MPD-35 gas fireplace & I am able to light the pilot, it remains on. But, when I turn the switch on the wall on, nothing happens. Any thoughts what could be wrong?… read more
Charles
Charles
Owner
FCC Communication License
1,458 satisfied customers
I have a Vermont Castings Majestic Direct Vent fireplace DVRT36.
I have a Vermont Castings Majestic Direct Vent fireplace DVRT36. It is about 7 years old. I went to use it today & the gas pilot was lit , I could smell gas, but no flame. The blower is fine. I turned… read more
Dennis M. Smith
Dennis M. Smith
Retired
Bachelor Degree
1,293 satisfied customers
I have a Lennox gas fireplace that I cant get the pilot light
I have a Lennox gas fireplace that I can't get the pilot light to light. I bought the house in April and turned off the pilot for the summer via a gas valve that leads to the fireplace. Now I am follo… read more
Mario
Mario
Owner Of At Your Service Plumbing & Heat
High School or GED
697 satisfied customers
I have 2 superior fireplace inserts and have replaced the thermocouples
I have 2 superior fireplace inserts and have replaced the thermocouples and they both will run for about 3-5 minutes and then shut off. I can cycle the wall switch and they will do the same thing over… read more
David L.
David L.
182 satisfied customers
We have a Superior set of Gas logs. Model Number UVF-36.
We have a Superior set of Gas logs. Model Number UVF-36. We turned our gas on and lit the pilot light. We have a switch on the wall that should turn on the gas logs, but they will not light. We are on… read more
David L.
David L.
182 satisfied customers
/we moved into a house with a double sided fireplace. There
/we moved into a house with a double sided fireplace. There is a gas key built into the wall, and I can hear gas flowing when I open the valve. I see no pilot light, controls, etc. behind the small lo… read more
Rick
Rick
Supervisor
32,889 satisfied customers
BOUGHT NOT NEW HOUSE AND NOW WANT TO USE GAS FIREPLACE...SHORT
BOUGHT NOT NEW HOUSE AND NOW WANT TO USE GAS FIREPLACE...SHORT INSTRUCTION SHEET INDICATES IT IS ROBERTSHAW MILLIVOLT CONTROL SYSTEM...WE HAVE GAS LINE COMING INTO THE HOME FROM GAS CO. SERVICING WATE… read more
Rick
Rick
Supervisor
32,889 satisfied customers
I have had my Majestic 36DBVRRN fireplace for about 11 years.
I have had my Majestic 36DBVRRN fireplace for about 11 years. I had a wall on-off switch. It worked fine until a couple months ago. Pilot stays on, but the switch no longer turns on the flame. Any ide… read more
Dennis M. Smith
Dennis M. Smith
Retired
Bachelor Degree
1,293 satisfied customers
we have a gas fireplace ..the gas was turned off thru a ...
we have a gas fireplace ..the gas was turned off thru a brass- colored key/hole in the wall near the fireplace by some repairmen. now we can''t get the pilot relit no matter which way we turn the key,… read more
Edward
Edward
Handyman
7,966 satisfied customers
How much should I expect to invest for this project
I have a chimney on my house, as do the other houses in the neighborhood. How do I convert my chimney into a small, smal anything will do fireplace!! This would not only be a decorative dream come tru… read more
Dennis M. Smith
Dennis M. Smith
Retired
Bachelor Degree
1,293 satisfied customers
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