At JustAnswer we take pride in delighting our customers.
If for any reason you’re not satisfied our Customer Care team is ready to help 24/7.
To cancel your trial:
Select the Cancel membership button on the Membership panel in My Account. Remember, you can always get a second opinion or a new answer from a different Expert.
For a low fee each month, you can ask questions to doctors, lawyers, mechanics, and other Experts. Some plans include a trial period so you can use the membership before your monthly billing period.
You’ll first be charged when your trial ends, then once every 30 days, though it may take a few days for the charge to be posted to your account.
If you've enrolled in the membership, you will be charged the membership fee at the end of the trial period.