How can we help?
Your satisfaction is our #1 priority
At JustAnswer we take pride in delighting our customers.
If for any reason you’re not satisfied our Customer Care team is ready to help 24/7.
Contact us
You have three easy ways to connect with JustAnswer Customer Care.
There's usually no wait if you select chat, and you can ask follow-up questions.
By contacting us and providing personal info, you understand and agree to our Terms of Service and Privacy Policy.
You have three easy ways to connect with JustAnswer Customer Care.
There's usually no wait if you select chat, and you can ask follow-up questions.
By contacting us and providing personal info, you understand and agree to our Terms of Service and Privacy Policy
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Chat
Typical response time: Available now
We're sorry. Chat is not available at this time.
Phone
Typical response time: 5 minutes
US/Canada (available 6am to 9pm PT)
1-800-509-5721
Australia
1800-679-634
New Zealand
0800-452-621
United Kingdom
0808-164-9374
The rest of the world
1-925-418-3893
Typical response time: 4 hours
Email Customer Support
Please complete the form below and a Customer Care agent will reply soon, typically within 4 hours. Your email address will only be used for account look-up and communication purposes. Please enter the same email used for registration so we may better assist you.
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