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Chris (aka - Moose), Technician
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Common heavy equipment repair questions resolved on JustAnswer


Preparation is the key to success. Before you ask your question you'll need to know the make and model of your machine, and have the manuals and equipment logs for your machine.


The expert will also need to narrow down the problem to a specific component. To do this, they'll need a solid understanding of the symptoms of the problem. The equipment operator will be the best source of this information, so make sure to have the person there when you're talking with the expert.


Some of the other things an expert is likely to ask you about include:


  • What are the symptoms of the problem?
  • Are there any additional abnormal symptoms?
  • What were the conditions when the problem occurred?
  • When and how consistently does the problem occur?

With this information, a heavy equipment expert should be able to diagnose the issue and help you find a solution. Your engineering team will need to put it into action, so they should also be present during the exchange, to make sure they don’t have additional questions about the heavy equipment repair process.