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Dr. David
Dr. David, Doctor (MD)
Category: Health
Satisfied Customers: 46937
Experience:  Experienced and Compassionate Physician Trained in NYC Ready to Help.
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The meter display is very faint even after inserting new

Customer Question

The meter display is very faint even after inserting new batteries. It is an Accu-Chek Compact Plus. Serial no.6714081254. What to do? Screen is barely readable - very faint. Thank you for any help.
JA: What's the make and model of your machine? And how long has the screen been an issue?
Customer: Accu-Chek Compact Plus, Model GT Problem for 1 week.
JA: Have you installed any updates recently?
Customer: didn't know I had to, or how.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Health
Expert:  Dr. David replied 1 month ago.

This is Dr. David. I am reviewing your question now and will be with you momentarily.

Expert:  Dr. David replied 1 month ago.

how old is the unit? if it is a few years old, there may be something wrong with the display .

you may have to buy a new blood glucose monitoring unit if this one is not displaying your reading properly

https://www.amazon.com/Accu-chek-Compact-Plus-Diabetes-Monitoring/dp/B004W5PGMG/ref=sr_1_3_a_it?ie=UTF8&qid=1505120915&sr=8-3&keywords=accu-chek+compact+plus

is another new unit

repairing old units often are more expensive than just buying a new unit

let me know if you have other questions.
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