How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nurse Susan Your Own Question
Nurse Susan
Nurse Susan, Nurse (RN)
Category: Health
Satisfied Customers: 1091
Experience:  RN, BSN, MSN-ED, Nurse Educator whose passion is helping people understand their health and wellness
Type Your Health Question Here...
Nurse Susan is online now
A new question is answered every 9 seconds

My neck has deep red discoloration - what can cause this

Customer Question

My neck has deep red discoloration - what can cause this?
Submitted: 6 years ago.
Category: Health
Expert:  Dr.Tiwari replied 6 years ago.
Since when it is there?
Is there any other disease?
Do you have common cold or other infection at present?
Any allergy issues from metals?
Please reply.
Customer: replied 6 years ago.
About 2 years ago and getting worse - have food allergies, grass, mold, toxic to chemicals, can't enter a aisle in a store with i.e. fertilizer in it, wear earrings and no other metal...
Expert:  Dr.Tiwari replied 6 years ago.
Thanks for information.

In the back ground of allergy history & red discoloration which is present there since last 2 years.It looks that it may be due to-

1.Photo dermatitis allergic dermatitis.

You should do following to have relief in this-

1. Change your bed sheet ,pillows which you are using in general.Avoid contact to substance which you are allergic.

2.Avoid rubbing with collar of the shirt you may use soft cotton cloths.

3.Apply a hydrocortisone oint. over it.This is generally available OTC.

4.Place a frequent cool compresses over the neck.

5.Avoid exposure to excessive heat of sun.For this you may use a good sun protection cream.

6.If any thing does not work then please consult to your dermatologist.

Hope this will help you.
Customer: replied 6 years ago.
Do all of that already except the hydrocortisone ont...could it have anything to do with my blood arteries? Another thing - my nose never runs forward always back down my neck - could this have anything to do with it?
Expert:  Dr.Tiwari replied 6 years ago.
It does not looks the any of the two factors are culprit for your symptoms.

Hope the ointment will work for you.
Customer: replied 6 years ago.
There has to be something - I've tried other creams - very clean person - my nephew said the other day Auntie did you get into some poison ivy - although it does not have bumps
Expert:  Nurse Susan replied 6 years ago.

Hello Customer,


Id like to try to help you but need a bit more information. Could you please describe this red area? Are there hives like a rash, or is it hyperpigmented and dark? What color is it? Does it itch and burn, or is it just there without symptoms?


How are you feeling otherwise? Any issues with nausea, unintended weight loss, blood pressure, fatigue, irritability?


Thanks for clarifying,