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I am trying to manage my tom tom navibation device from a different
I am trying to manage my tom tom navibation device from a different computer. I have downloaded Tom Tom home and have the latest 10.6.8 mac operating system. I have logged in successfully on the web p… read more
cpugeek
cpugeek
IT Manager
Master's Degree
164 satisfied customers
I have a TOMTOM GPS GK5411G05588 4ET0.001.01 it has served
I have a TOMTOM GPS GK5411G05588 4ET0.001.01 it has served me well, I download ne maps whenever it tells me on my E-Mail to do so, the last download two days ago has caused my GPS to only show USA wit… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,501 satisfied customers
Please help! I have a Tomtom XL 30 and I connected it to my
Please help! I have a Tomtom XL 30 and I connected it to my computer to update. Started to sync files in Windows Media Player. Had never done that before. Updates failed because said there wasn't enou… read more
Dustin
Dustin
Support Technician
3,093 satisfied customers
Updated from TomTomOne to TomTom Via 180 some months ago. Took
Updated from TomTomOne to TomTom Via 180 some months ago. Took off TomTomHome from Computer as said the Via series does not connect to Home. Thought I had downloaded TomTom but now confused.....! Rece… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,149 satisfied customers
hi i tried to purchase new maps i paid $69 now my tom tom will
hi i tried to purchase new maps i paid $69 now my tom tom will not work at all it turns on and show a red cross… read more
Dustin
Dustin
Support Technician
3,093 satisfied customers
I havent used my TomTom in a couple of years when I turned
I haven't used my TomTom in a couple of years when I turned it on it said i should update it, so I went online and got TomTom home on my laptop, I followed the instructions, did the backup and then tr… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
Ive tried to download a new Update map to my Tom Tom One 125
I've tried to download a new Update map to my Tom Tom One 125 but after buying the up date it said that my computor not download. I suspect I need a new Tom Tom Home site downloaded as as I cannot fin… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,501 satisfied customers
I have a tomtom XL250 with australia maps 299mb. I have purchased
I have a tomtom XL250 with australia maps 299mb. I have purchased western europe maps [o/n XXXXXXXXX and have since found that the total file sizes are too large and I cannot down load the western eur… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,149 satisfied customers
Subject: Re: Payment confirmation & usage instructions To
Subject: Re: Payment confirmation & usage instructions To Whom it may concern. My name is***** as per attached information. As per my attached order for a 12 month update. The other day I was driving … read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
I do not remember the old password XXXXX this was my first time
I do not remember the old password XXXXX this was my first time in 2 days to upgrade my maps as I had allready up graded the unit so it would opperate as it shut down… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
12,149 satisfied customers
I connect my Tom Tom to the Laptop. What is the next step
I connect my Tom Tom to the Laptop. What is the next step to update to current Maps as I am going away in July.… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,501 satisfied customers
I have a Tom Tom One and cannot get the computer to recognise
I have a Tom Tom One and cannot get the computer to recognise it when connected. The message on TomTom HOME is No device connected. How can I get the HOME to recognise the Tom Tom… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
I have a tomtom via 1435tm with free lifetime map updates.
I have a tomtom via 1435tm with free lifetime map updates. The map version on my unit is Release date 4/2011. How do I get my free update?… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
Do I need the genuine cable to use tomtom home to download
Do I need the genuine cable to use tomtom home to download new maps? I have a camera cable that is the right connection but the RU Tomtom is not recognised by the software....so thinking the cable cou… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,501 satisfied customers
I have a TOMTOM XL. It use to work well. I had TomTom home
I have a TOMTOM XL. It use to work well. I had TomTom home om my computer, I got Sick for a For months and did not use my TomTom. Now I cannot connect to Tom TOM Home to update my map. I can't even do… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I have a tomtom one version 6.560, I downloaded 2 updates,
I have a tomtom one version 6.560, I downloaded 2 updates, article 1SDA.013.00 & 1SDA.002.04R, paid for, went to download and error came up, now enough space on the memory card, tried via Halfords, to… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,501 satisfied customers
I was in the process of initially getting started with tomtom
I was in the process of initially getting started with tomtom homeand downloading the free maps to update my GPS and had put in my email informatio and password XXXXX appeared that the system had down… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,501 satisfied customers
I just purchased a Tom Tom XL unit. Out of the box it had
I just purchased a Tom Tom XL unit. Out of the box it had a map installed... I followed the directions and went to the Tom Tom home page, and it said that there was an updated map available. The downl… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

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2,569 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

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5+ years repairing various GPS models.

Andy

Andy

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11yr exp. MS Elec Engg, Design Engineer.

Daniel

Daniel

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Bernie

Bernie

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Rod

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Louie

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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