GPS repair problems? Ask a GPS technician for answers ASAP
Hi! My name is***** am the expert who will be assisting you today.
What programs did you download, and where did you download them from?
What format are they in?
You can ignore any offers that may pop up - they are sent automatically by the site.
What format are the maps in?
Can you provide a link to where you downloaded the maps from?
Yes I am here.
Would you like remote assistance to troubleshoot this problem?
Ok. What format are the maps in?
Right-click on the download and go to Properties.
There, you will see Type of File.
That is not a valid file type, so whatever you downloaded is not a map if it says the file type is "application".
Can you attach a screenshot of what you are seeing please?
Press "Print Screen" on your keyboard, then paste it into a document.
That is why I would recommend that I connect and quickly fix it for you.
I can offer a quick fix for $10.
A quick fix is where I determine the file type and ensure the device can read it ok.
Please click on the link below to download a remote desktop assistance program so that I can remotely connect to your computer:
When a new web page opens, click the green "I Agree" button, and run the downloaded file (named Elsinore.ScreenConnect.Client) by double-clicking it. Permit the connection if asked so that I can connect. We will then be able to chat as well.