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The plastic that surrounds the base of my has split so I can
the plastic that surrounds the base of my tom tom has split so I can not mount it on my dash is there anything else I can do … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,569 satisfied customers
the numbers on the bottom of my tom tom are as follows: 4EV5.001.02,
the numbers on the bottom of my tom tom are as follows: 4EV5.001.02, C/NO.BM2421A08497, IC:5767A-4EV52, 4EV52 Z1230. I do not know which one is the serial number. I would like to update my maps. I pur… read more
Steve G.
Steve G.
Automation Engineer
11,574 satisfied customers
Tom-Tom Model Tom-VIA 1605TM gets hot, battery not charging,
Tom-Tom Model Tom-VIA 1605TM gets hot, battery not charging, shutting down in 6 seconds, What is the problem… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,569 satisfied customers
I have a tomtom that I purchased a few years ago and have lost
I have a tomtom that I purchased a few years ago and have lost my book and everything to do my lifetime map updates. What can I do in order to get updates… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,569 satisfied customers
I have a Garmin Montana 650 (about 3 years old) and have recently
I have a Garmin Montana 650 (about 3 years old) and have recently updated the software (at least I think it worked). I had just put the unit online for sale as I am planning to purchase the new Oregon… read more
Dustin
Dustin
Support Technician
2,981 satisfied customers
The adhesive disc to mount my Tom Tom on windscreen /dashboard
The adhesive disc to mount my Tom Tom on windscreen /dashboard is no longer staying put. Am I able to purchase a replacement for this as I find it very difficult to use without the holder. Cheers, Les… read more
Dustin
Dustin
Support Technician
2,981 satisfied customers
How do I obtain a replacement cradle\socket to fit nuvi2455 Mine
How do I obtain a replacement cradle\socket to fit nuvi2455 Mine has been lost, cannot be found I am lost ?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,569 satisfied customers
My Garmin i5 will not turn on. It just makes a click noise
My Garmin i5 will not turn on. It just makes a click noise screen become light for a second then blank. Can it be fixed?… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
502 satisfied customers
I Have model GO710 which was purchased 6 years ago. We have
I Have model GO710 which was purchased 6 years ago. We have been having a lot of trouble with the battery holding its charge and would like to know if the battery can be replaced as I think it must ha… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
502 satisfied customers
Hello, I received my Tomtom last May and it worked very well
Hello, I received my Tomtom last May and it worked very well until this November. It now does not turn on when I attach it to the cigarette lighter. I don't have the paperwork that came with it. Thank… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,501 satisfied customers
1490 : the ball on end of mounting rod is too large to fit
1490 : the ball on end of mounting rod is too large to fit into the receptacle on the cradle. Are there different sizes. "Size makes a difference"… read more
Steve G.
Steve G.
Automation Engineer
11,574 satisfied customers
I cant get our Tomtom GO 720 to turn on, I cant find the
I can't get our Tomtom GO 720 to turn on, I can't find the home dock to it and the car charger doesn't seem to keep it charged enough. Can I order another home dock for it? Also I have just purchased … read more
Bernie
Bernie
GPS Technician
Bachelor's Degree
325 satisfied customers
I own a XXL540TM GPS unit purchased 02/24/2011. My existing
I own a XXL540TM GPS unit purchased 02/24/2011. My existing power cord was damaged. Pictures of a replacement on your Web site show the end connecting straight in; my bad cord had a different end that… read more
Daniel
Daniel
Engineer
Bachelor's Degree
342 satisfied customers
The little silver bit it the end of my original tomtom
The little silver bit it the end of my original tomtom XL/ONE Car Charger e13 036370 is loose and doesn't connect to the cigarette lighter. It disappears into itself as though there is a spring or som… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,501 satisfied customers
My tomtom which i purchased approximately 2 years ago describes
'My tomtom which i purchased approximately 2 years ago describes the device as a TomTom GO 2535.M LIVE with a description on the case being "TomTom GO Model 4CT50 (4CT5.017.01) and the unit having a s… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,501 satisfied customers
I have a mounting question - my Tomtom VIA came with the base/charger
I have a mounting question - my Tomtom VIA came with the base/charger cord attached, and I have not yet tried to mount it on my windshield or dash. Does the unit itself come free so it looks like a sm… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
My wifes volvo was broken into and her Garmin nuvi 760 unit
My wifes volvo was broken into and her Garmin nuvi 760 unit and dash mount was taken...a couple wires are hanging out of the top of the dash board where the dash mount was installed....will she be abl… read more
Rod
Rod
Engineer
Graduate Certificate
132 satisfied customers
I left my windshield holder on a rental car in Phoenix. I have
I left my windshield holder on a rental car in Phoenix. I have gone to your site to look for the replacement holder but do not see it in your windshield holders. The back of my tomtom has an area that… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,569 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,569 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,501 satisfied customers

5+ years repairing various GPS models.

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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