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Related GPS Questions
I have a XL that came with lifetime map updates. I tried
I have a Tom Tom XL that came with lifetime map updates. I tried yesterday to remove the European map so that I could install the US map. The Program ran for several hours and appeared to be hung, so … read more
Dustin
Dustin
Senior Technician
16,916 satisfied customers
I have an xl350 that will not update maps and states my
i have an xl350 that will not update maps and states my device has no room for more info. also no maps found. … read more
Dustin
Dustin
Senior Technician
16,916 satisfied customers
I want to get the device started and it keeps saying no maps
I want to get the device started and it keeps saying no maps are available. I just purchased the maps and I don't see them anywhere. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
11,646 satisfied customers
hello I am using a Mac and my tom tom one XL has decided that
hello I am using a Mac and my tom tom one XL has decided that it cannot see the maps that are stored on it. I have taken the maps off (and everything else) and then put them back on to the device and … read more
Dustin
Dustin
Senior Technician
16,916 satisfied customers
I installed a Canada map without voices. That wasnt what I
I installed a Canada map without voices. That wasn't what I wanted but there seemed to be no way to deselect it. I now find that my U.S maps don't work. what should I do short of throwing this unit ou… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
tom tom wont go past red hand screen and reboots itsels back
tom tom wont go past red hand screen and reboots itsels back to this screen did latest update of tom tom home etc no gbood… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
I have a Tomtom XL 330.S, I purchased a map of Canada and US
Hello I have a Tomtom XL 330.S, I purchased a map of Canada and US and have been trying to load to my device Canada and Eastern region of US. I removed all other maps from my devise to make room for t… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
hi i tried to purchase new maps i paid $69 now my tom tom will
hi i tried to purchase new maps i paid $69 now my tom tom will not work at all it turns on and show a red cross… read more
Dustin
Dustin
Senior Technician
16,916 satisfied customers
I have not used my TOMTOM XL 340 for a long time and connected
I have not used my TOMTOM XL 340 for a long time and connected it to my computer to check for updates but it keeps teeling me the TOMTOM server timed out and now when I switch the device on it says Pr… read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
I purchased a Tom Tom XL with an Australian map as the basic
I purchased a Tom Tom XL with an Australian map as the basic product. I subsequently downloaded the Western Europe map and travelled overseas - it worked well. I now need to reinstall my Australia map… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
I havent used my TomTom in a couple of years when I turned
I haven't used my TomTom in a couple of years when I turned it on it said i should update it, so I went online and got TomTom home on my laptop, I followed the instructions, did the backup and then tr… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
I have a Tom Tom One XL with European maps. While using it
I have a Tom Tom One XL with European maps. While using it in Italy, it lost its voice. I had to hold it up to my ear to hear the instructions. I pulled the chip in and out, but it did not help. The m… read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
Hi I connected to tomtom home and somehow I have lost my maps
Hi I connected to tomtom home and somehow I have lost my maps of Australia, the device is an XL. Each time I turnit on it tulls me that the device cannot use Australia map -386 I look forward to your … read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
My tom tom xl 1 has a no maps installed display after I connected
My tom tom xl 1 has a no maps installed display after I connected to tom tom home on my computer. I have done all I know to do including a hard reset. what next.… read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
I just paid $100, downloaded map update, in order to update
I just paid $100, downloaded map update, in order to update my 2-year-old tom-tom XL, and watched while it took an hour to install maps in two steps. Now I turn on the tom-tom, and message is NO MAPS … read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
when I switch my ONE XL Tom Tom on, the screen shows a hand
when I switch my ONE XL Tom Tom on, the screen shows a hand with a red cross trough it and tells me to wait. Sometimes the hand disappears and only a blue card is shown, indicating that I have to inse… read more
Sijad H.
Sijad H.
Technician
Associate Degree
1,548 satisfied customers
I just purchased a Tom Tom XL unit. Out of the box it had
I just purchased a Tom Tom XL unit. Out of the box it had a map installed... I followed the directions and went to the Tom Tom home page, and it said that there was an updated map available. The downl… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,609 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,548 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Dustin

Dustin

Senior Technician

16,916 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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