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Related GPS Questions
I am having problems plugging my unit into my computer. The
I am having problems plugging my Tom Tom unit into my computer. The socket where I plug my USB cable in appears faulty as if I move the cable the connection drops out. I have tried another cable and h… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
502 satisfied customers
I have model 4EN52 but do no0t have a connector to plug into
I have model 4EN52 but do no0t have a connector to plug into my computer to up date maps (which my Tom Tom is telling me to do as it was last updated 21 months ago). What type of lead do I need and wh… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I notice today that my Tom Tom does not connect or ask me to
I notice today that my Tom Tom does not connect or ask me to connect to my computer which is a problem for me!… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
13,139 satisfied customers
Hello, I received my Tomtom last May and it worked very well
Hello, I received my Tomtom last May and it worked very well until this November. It now does not turn on when I attach it to the cigarette lighter. I don't have the paperwork that came with it. Thank… read more
Sijad H.
Sijad H.
Technician
1,954 satisfied customers
The TomTom does not startup in the car or hooked to this computer?
The TomTom does not startup in the car or hooked to this computer? I have had this TomTom for a few years without having any problems.… read more
Dustin
Dustin
Senior Technician
851 satisfied customers
the screen will not illuminate with or without the car charger
the screen will not illuminate with or without the car charger cord plugged into power port on car (power port in car is good). why will tomtom not activate?… read more
Bernie
Bernie
Computer Support Specialist
Bachelor's Degree
2,446 satisfied customers
Computer doesnt pick up my tomtom Via when connected
I just bought a tomtom, the via 1435TM (At least that's what I paid for...), and the satellites won't connect. I downloaded the mytomtom application, but the tomtom is not even picked up by my compute… read more
TV Tech1
TV Tech1
Associate Degree
5,233 satisfied customers
I updated my tom tom 3 weeks ago and now it wont start, i
I updated my tom tom 3 weeks ago and now it won't start, i have looked on the home page and attempted to re set it to no avail. it is a xl 340… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
6,856 satisfied customers
I have a OneXL gps and it will no longer take a charge, I
I have a Tom Tom OneXL gps and it will no longer take a charge, I have a new battery in it but it still will not charge not matter if I use the house or car charger.Can you help.… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
Have an older model ONE ...when I insert the SD card...it
Have an older model Tom Tom ONE ...when I insert the SD card...it will not accept & receive the error message 'Mac OS can't repair the disk TOM TOM ...etc' What can I do to rectify this problem...can … read more
KKassel
KKassel
OWNER
High School or GED
272 satisfied customers
I want to download a new map. I lost just my Tom Tom Go 910
I want to download a new map. I lost just my Tom Tom Go 910 USB port connector and ordered a replacement "Tom Tom 510 710 715 910 GPS Home Mount Dock" from a third party - TOP1RATEDSELLER. When I conn… read more
Sijad H.
Sijad H.
Technician
1,954 satisfied customers
just received my Tom Tom XXL via FedEx. why doesnt the box
just received my Tom Tom XXL via FedEx. why doesn't the box contain a home charger? I expected that to be included. the insltuction manual says it takes usually a min. of 2 hrd to fully charge. I do n… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
In preparation for taking my Tom Tom on vacation, although
In preparation for taking my Tom Tom on vacation, although it was working perfectly, I thought that I would connect it to my computer and obtain any downloads/updates etc THe unit asked if I wanted to… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
where is the plug in out the tom-tom for the 1505 model. The
where is the plug in out the tom-tom for the 1505 model. The opposite end of the car adapter does not fit in the back of the model… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
502 satisfied customers
I have had my Tom Tom 720 for some time now. I have kept it
I have had my Tom Tom 720 for some time now. I have kept it updated. I have connected my iphone 4 to it to use my phone hands free while driving. The connection was not easy to make. The both gave mes… read more
Sijad H.
Sijad H.
Technician
1,954 satisfied customers
My car is rather old and I just had the service dept. install
My car is rather old and I just had the service dept. install a new lighter so that I can re-charge my Tom Tom. However, it is not working so I am wondering is there some sort of battery charger i can… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
I have a garmin 800. When i plug it in to the computer i dont
I have a garmin 800. When i plug it in to the computer i dont get the computer icon, it justy says charging. I want to download information. On my 705 whenever i plugged it in, it would automatically … read more
Neil
Neil
Associate Degree
3,582 satisfied customers
My computer no longer recognises my Tom Tom Go 720 when I try
My computer no longer recognises my Tom Tom Go 720 when I try to update it. It appears as an unknown device with no drivers. What is the resolution for this issue?… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
3,254 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,613 satisfied customers

Using & Working with GPS systems for 10+ years

Sijad H.

Sijad H.

Technician

1,954 satisfied customers

5+ years repairing various GPS models.

Louie

Louie

Customer Service

28 satisfied customers

Hardware Technician

Dustin

Dustin

Senior Technician

851 satisfied customers

Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Steve G.

Steve G.

Technician

815 satisfied customers

My company does component level repairs for GPS equip.

Dan

Dan

Master Tech and Repair Facility Trainer

182 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Aric

Aric

Technician

123 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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