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I'm trying to install my gps sofware in another computer?

Customer Question
I'm trying to install...

I'm trying to install my gps sofware in another computer?

Technician's Assistant: Which software or app can I help with?

Magellan Roadmate 3065.

Technician's Assistant: What have you tried so far with your software?

I went to the web site and selected software down load but I don't find it in the computer

Submitted: 1 month ago.Category: GPS
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Answered in 3 hours by:
3/23/2018
Electronics Technician: Dustin, Senior Technician replied 1 month ago
Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 13,991
Experience: Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own GPS Question
Electronics Technician: Dustin, Senior Technician replied 1 month ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

It may be a bit simpler and easier if you and I connect through a secure remote assistance. With that, I will be able to connect to your computer from here and work on repairing the issue personally. This can save a lot of time and if your not very fluent with computer repairs this is the best option.

Our secure remote assistance is guaranteed meaning if I cant solve the issue then you will be entitled to a full refund of all fees. Would you like to try a remote assistance session or would you prefer to continue via written support alone?

Thank you for your response,

Dustin S

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