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Does not show up on my computer....i use windows 10. Nextar.

Customer Question
Does not show up...

Does not show up on my computer....i use windows 10

Technician's Assistant: Who makes your GPS?

Nextar

Technician's Assistant: What have you tried so far with your GPS?

I took out the sd card and put it into my card reader on my laptop.there,i can see a few files....via the usb cable it does not show up

Technician's Assistant: What's the brand/model of your laptop?

I think x3-elite or x11-15302

Technician's Assistant: What have you tried so far with your laptop? Have you installed any updates recently?

Unable nextar i believe,the site that is,is no longer up

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Perhaps ,maybe a problem with the device...it is very new a friend gave it to me he have the brother of the device

Submitted: 1 month ago.Category: GPS
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Answered in 5 hours by:
3/14/2018
Electronics Technician: Pete, Engineer replied 1 month ago
Pete
Pete, Engineer
Category: GPS
Satisfied Customers: 19,760
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own GPS Question
Electronics Technician: Pete, Engineer replied 1 month ago

Try using a different USB cable or connect to a different computer and let me know if that works?

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Pete
Pete
Pete, Engineer
Category: GPS
Satisfied Customers: 19,760
19,760 Satisfied Customers
Experience: Over 16 years experience installing and repairing electronics.

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