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I updated my TomTom (Model Via 1515) and now all I get is
I updated my TomTom (Model Via 1515) and now all I get is the opening screen. Tapping the screen dose nothing … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I've got a One, and it gets to the legal notice screen where
I've got a Tom Tom One, and it gets to the legal notice screen where you have to agree. I push the agree icon, and nothing happens. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
My tomtom via 1405 shows no maps found---can't clear after
my tomtom via 1405 shows no maps found---can't clear after it updates … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I want to update my maps. I have correctly inserted the SD
I want to update my maps. I have correctly inserted the SD card and connected my device to the computer. When I try to update the maps I receive the message, "You are not connected to the computer. Ho… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
On pressing the start button, the screen lights up with TomTom
On pressing the start button, the screen lights up with TomTom then the image of a screen below which a green strip goes from left to right. This results with a display of START. After that nothing ha… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
My TomTom XL will not get past the screen with the picture
My TomTom XL will not get past the screen with the picture of the bridge(?) when I turn it on. ???… read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
22 satisfied customers
I have a XL 330 model...purchased in 2009. Havent used it
I have a XL 330 model...purchased in 2009. Haven't used it much lately. I hooked it up to my computer to download maps....When I hit the start button....the screen displayed 18 lines of info such as: … read more
Neil
Neil
Associate Degree
2,630 satisfied customers
my tomtom xl live just shows the tomtom writing on the screen
my tomtom xl live just shows the tomtom writing on the screen and wont start up what can i do… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
Tried to update our TomTom N14644 on Home for the first time
Tried to update our TomTom N14644 on Home for the first time following the directions on our computer screen and the TomTom now shows a picture of the TomTom with an X flashing with a small photo of a… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
I tried to update my Tomtom by connecting to computer, but
I tried to update my Tomtom by connecting to computer, but it 'froze' and now I cannot turn it off. What can I do?… read more
TX25B
TX25B
Master's Degree
2 satisfied customers
When I turn the Tomtom on, the screen has searching for a valid
When I turn the Tomtom on, the screen has searching for a valid gps signal and it never finds it… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
Our tomtom does not pickup satellite signal. Unit was purchased
Our tomtom does not pickup satellite signal. Unit was purchased on 10/21/2011 and has been only lightly used. How can we get it repaired?… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I tried to down load your updates it registered an error
i tried to down load your updates it registered an error when down loading and now and now all my tom tom does is blink an x in the bottom of the right hand corner. it wont work at all.… read more
TX25B
TX25B
Master's Degree
2 satisfied customers
I tried to update my tomtom on my wireless laptop today. I
I tried to update my tomtom on my wireless laptop today. I am currently travelling and in desperate need of using it. I keep getting a \data_ra.chk error. I can see all of the information is still in … read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
I have been trying to update my device, and when TomTom Home
I have been trying to update my device, and when TomTom Home opens up, on the bottome of the screen it says: No device connected. The device is regularly plugged in. I have also tried resetting the de… read more
KKassel
KKassel
OWNER
High School or GED
1,050 satisfied customers
I have a TOMTOM GO630, when I turn it on now, it shows a picture
I have a TOMTOM GO630, when I turn it on now, it shows a picture of the mini disk being removed and with a "X" over it. Looks like it's saying not to remove the disk? Thing is there is no disk loaded.… read more
TX25B
TX25B
Master's Degree
2 satisfied customers
I just changed my tom tom go 720 for a tom tom 2050. I have
I just changed my tom tom go 720 for a tom tom 2050. I have half downloaded the updates for 2050, but i can't get on line for updates, My computer is a windows 7.… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
My tomtom gps just quit working. The screen comes up, but that
My tomtom gps just quit working. The screen comes up, but that is all it will do. What could be the promblem.… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,529 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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