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Need to update my xxl, using windows xp, installed HOME

Customer Question
Need to update my...

Need to update my xxl, using windows xp, installed HOME tried to update, error messages at last step stopped insstall

Technician's Assistant: How old is your XXL?

OLD (very) N14644 one of the numbers on the bottom

Technician's Assistant: What have you tried so far with your TomTom?

At last step of install using tomtomhome i get 6 error messages and install stops

Technician's Assistant: Anything else you want the GPS Expert to know before I connect you?

Just need updated maps installed for upcoming trip to Fla

Submitted: 7 months ago.Category: GPS
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Answered in 11 hours by:
1/6/2018
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: GPS
Satisfied Customers: 2,829
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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