GPS

GPS repair problems? Ask a GPS technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a nuvi 2797lm,has been sitting for approx 2 months,

Customer Question
I have a nuvi...

I have a nuvi 2797lm,has been sitting for approx 2 months, is not coming on?

Technician's Assistant: Are there any lights on your Nuvi when you try charging it? Does the screen change at all?

No screen.

Technician's Assistant: Has there been any damage to your GPS recently?

No been in a case.

Technician's Assistant: Anything else you want the GPS Expert to know before I connect you?

No thanks

Submitted: 6 months ago.Category: GPS
Show More
Show Less
Ask Your Own GPS Question
Answered in 2 hours by:
1/4/2018
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: GPS
Satisfied Customers: 2,599
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know

Ask Your Own GPS Question
Customer reply replied 6 months ago
still need help
Customer reply replied 6 months ago
still no answer to problem. the unit is dead. been in a box for a couple of month
Electronics Technician: Harry, Customer Service replied 6 months ago

Have you tried different outlets?

Ask Your Own GPS Question
Customer reply replied 6 months ago
many times
Electronics Technician: Harry, Customer Service replied 6 months ago

How old is the unit?

Ask Your Own GPS Question
Customer reply replied 6 months ago
I had expected a few ideas but only receive bits at a time. Visited my local j.b.hifi. Is U S. so have since bought another. At a good price. Many thanks. Stan
Electronics Technician: Harry, Customer Service replied 6 months ago

OK thank you

Ask Your Own GPS Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2,525
2,525 Satisfied Customers
Experience: Using & Working with GPS systems for 10+ years

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,525 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
I PURCHASED A #nuvi 2797lm from Best Bup approx 4 years ago
I PURCHASED A #nuvi 2797lm from Best Bup approx 4 years ago with no … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,666 satisfied customers
NUVI 2597 GARMIN. HAVE IT PUGGED IN BUT IT WILL NOT SHOW A
NUVI 2597 GARMIN. HAVE IT PUGGED IN BUT IT WILL NOT SHOW A PICTURE. I know it is on because the voice message directs me,but no picture. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
I have a Garmin Nuvi 2797LM GPS and the prongs are bent in
I have a Garmin Nuvi 2797LM GPS and the prongs are bent in the unit so I can not update my maps ext. How do I go about getting it repaired? Had the unit about 2 1/2 years and was just trying to update… read more
Steve
Steve
Chief Engineer
9 satisfied customers
Have nuvi 2797lm havent used it in approx 6 months now it
Have nuvi 2797lm havent used it in approx 6 months now it wont charge up. When plugged to charger screen comes on with GARMIN the immediatly goes blank. Any suggestions??? Thanks.… read more
Greg A.
Greg A.
Engineer
2,525 satisfied customers
Gps is a nuvi 756 lmt it is approx. 1.5 years old ----- has
gps is a nuvi 756 lmt it is approx. 1.5 years old ----- has been dormant for 6 months tried to use today-=---- will only stay on for 20 seconds ---then shuts down--- charger plug in for 1 hour but sam… read more
Greg A.
Greg A.
Engineer
2,525 satisfied customers
I have a nuvi 2797LM which is about 20 months old. The
I have a nuvi 2797LM which is about 20 months old. The screen shows "the battery is low". It has power when it is plugged in to the car. It recently stopped working altogether. Does it need a new batt… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
my nuvi 2797LM does not connect to my computer. i tried my
my nuvi 2797LM does not connect to my computer. i tried my laptop and desktop. it's charging but computer does not see it.… read more
MD.REHAN
MD.REHAN
self employed
Diploma in applied electronics
836 satisfied customers
hi i have a garmin gps nuvi 2797LM i have ad it new and have
hi i have a garmin gps nuvi 2797LM i have ad it new and have never used it it wont switch on I hold the button on and the garmin icon come up for around five seconds and then switches off again i also… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
My Nuvi 2797LM Serial #2UE051550 does not come on even when
My Nuvi 2797LM Serial #2UE051550 does not come on even when plugged in. What's the solution to my problem? Thanks for your help? [email protected]… read more
Greg A.
Greg A.
Engineer
2,525 satisfied customers
i WAS USING MY GARMIN GPS AND IT WAS WORKING FINE WHEN I TURNED
i WAS USING MY GARMIN GPS AND IT WAS WORKING FINE WHEN I TURNED IT OFF. WHEN I TRIED TO TURN IT BACK ON, IT WOULDN'T TURN ON. ALL CONNECTIONS ARE FINE.… read more
Greg A.
Greg A.
Engineer
2,525 satisfied customers
error message when trying to load routes from basecamp
I get an error message when trying to load routes from basecamp to my nuvi 2797LM. Message "An error occurred while reading the following file(s) Garmin/GPX/GarminExpressImport.gpx This occurred after… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Just this last week when I tried to use my Garmin nuvi, I was
Just this last week when I tried to use my Garmin nuvi, I was unable to locate satllites for navigation, and the unit would not direct me to the desired site. I just powered it up while sitting in my … read more
Greg A.
Greg A.
Engineer
2,525 satisfied customers
why wont my garmin, nuvi 1350 aquire satelite. it has been
why won't my garmin, nuvi 1350 aquire satelite. it has been stuck now for over 2 months and it's not even a year old yet.… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a nuvi760, we have had for years. Last January I
I have a nuvi760, we have had for years. Last January I bought the 49.95 update maps and downloaded it from my computer. The Garmin worked fine for 2 months and then froze while we were the car using … read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
I have a garmin nuvi 1350 that is 2 yrs old. It will not turn
I have a garmin nuvi 1350 that is 2 yrs old. It will not turn on. I bought a net cord from your store, but that did not help. I also tried a another vehicle to put it in and that did not work. This un… read more
TX25B
TX25B
Master\u0027s Degree
2 satisfied customers
In attempting to download the upgrade it appears my gps (garmin
In attempting to download the upgrade it appears my gps (garmin nuvi) HAS LOCKED UP. I have tried numereous times to reset??? Nothing happens. It does not come on?… read more
KKassel
KKassel
OWNER
High School or GED
1,050 satisfied customers
I have a NUVI 1490LMT. Have had it for approx 2 months. I
I have a NUVI 1490LMT. Have had it for approx 2 months. I registered it immediately. I have 2 problems with it. 1. Shortly after registering it I received a message that a map update was available. U.… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
I purchased a Garmin Nuvi 1490 about 9 months ago, but believe
I purchased a Garmin Nuvi 1490 about 9 months ago, but believe it or not I only came to us it for the first time yesterday. I connected it via USB to my laptop in order to charge the battery. The scre… read more
Rod
Rod
Engineer
Graduate Certificate
132 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x