GPS

GPS repair problems? Ask a GPS technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

My S2 garmin watch does not connect to the satallie. I have…

Customer Question
My S2 garmin watch...

My S2 garmin watch does not connect to the satallie

Technician's Assistant: Who makes your router?

I have rest set it

Technician's Assistant: What have you tried so far?

Several time

Technician's Assistant: Anything else you want the Network Expert to know before I connect you?

Basic and master reset

Submitted: 7 months ago.Category: GPS
Show More
Show Less
Ask Your Own GPS Question
Answered in 4 minutes by:
12/21/2017
Electronics Technician: Greg A., Engineer replied 7 months ago
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2,525
Experience: Using & Working with GPS systems for 10+ years
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry to hear of any issue you are having with your device.

To help you with this issue, may I ask:

1) WHEN was the device last used SUCCESSFULLY?

2) The AGE of the device?

3) Does the device TRY to find the satellite signals then show an error of some kind?

Please REPLY using the box below and the SEND button.
IMPORTANT NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment. Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

Ask Your Own GPS Question
Customer reply replied 7 months ago
the device is 1 year old last use two weeks okay
Customer reply replied 7 months ago
no the satellite bar just goes across the watch about half way
Electronics Technician: Greg A., Engineer replied 7 months ago

OK - has the device been moved a long distance since last used - say 50 miles or more?

And is the device OUTDOORS - with a clear view of the sky?

Ask Your Own GPS Question
Customer reply replied 7 months ago
its has not move over 50 miles
also when i plug it in to the compute it does not see the device
Customer reply replied 7 months ago
the error message says insert disk
i tried the cmd but it does not work
Electronics Technician: Greg A., Engineer replied 7 months ago

Hi again and thanks for that update.

So may I ask WHEN the device was last fully charged?

And has the device EVER been successfully connected to the computer you are connecting to?

Ask Your Own GPS Question
Customer reply replied 7 months ago
on both question
Electronics Technician: Greg A., Engineer replied 7 months ago

OK - first question was WHEN.

Ask Your Own GPS Question
Customer reply replied 7 months ago
last week
Electronics Technician: Greg A., Engineer replied 7 months ago

OK - failure to communicate with the computer is TYPICALLY a "connection" issue - and typically at the contacts of the charge/data clip.

So may I ask if those connections have been checked and CLEANED recently?

Here is a link to a short video that show how to clean the contacts.

Click here --> https://www.youtube.com/watch?v=MDTW-mAZurk

Please let me know.

Thanks

Ask Your Own GPS Question
Electronics Technician: Greg A., Engineer replied 7 months ago

May I also ask if the Garmin Express program is installed and running - on the computer - when the device is connected to the computer?

Thanks

Ask Your Own GPS Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2,525
2,525 Satisfied Customers
Experience: Using & Working with GPS systems for 10+ years

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,525 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
My Garmin S2 golf watch has gone blank. Do I need to replace
My Garmin S2 golf watch has gone blank. Do I need to replace a battery or what? … read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
S2 will not turn on or charge, This is a GPS Garmin s2 not a
Playing a round and the battery low message came on and then it ran out of power. now it will not turn on or charge. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
My Garmin went blank on the golf course. It is charged... I
My Garmin went blank on the golf course. It is charged... I put it back on the charger, but it is still blank??? … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
1,714 satisfied customers
Garmin S2 approach showing "no courses near" S2 Approach, 2
Garmin S2 approach showing "no courses near" JA: What is the exact model of your Garmin? And can you guesstimate how old it is? Customer: S2 Approach, 2 years old JA: What happened right before this p… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,525 satisfied customers
My Garmin S2 will not pick up golf courses also I had my
My Garmin S2 will not pick up golf courses also I had my watch in Arizona and on Arizona time, the watch does not recognize it is now in EDS time zone … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,525 satisfied customers
Garmin S2, straight out of the package on Friday. Connected
Hi, Garmin S2, straight out of the package on Friday. Connected to garmin, did updates, now "ni golf courses near" … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Garmin S2 - Cannot locate satellite. Was OK previously,
Garmin S2 - Cannot locate satellite. Was OK previously … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,525 satisfied customers
I have a Garmin S2 golf watch that I've used up until
I have a Garmin S2 golf watch that I've used up until recently. I cannot get to the setup menu. It is stuck in a foreign language mode and is totally useless at this point. How do I get back to the se… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,525 satisfied customers
I have a Garmin GPS Golf watch (S1) that does not recognize
I have a Garmin GPS Golf watch (S1) that does not recognize courses. All it does when turned on says "no near courses". Numbers on back say 2HN025037. Hope you can make some suggestions. Bob… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,525 satisfied customers
Name ***** ***** Bergman. My Garmin S2 does not find the
Customer: Name ***** ***** Bergman. My Garmin S2 does not find the courses. I recently was at your help desk and they had me update the program into the Garmin. This did not fix the problem. … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,525 satisfied customers
My S2 is full charge and when satellite found, it says no
My S2 is full charge and when satellite found, it says no course found...been doing that for last 2 weeks. Status says device is updated...what should I do?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,525 satisfied customers
I have a Garmin S2 golf watch, it is not recognizing golf
I have a Garmin S2 golf watch, it is not recognizing golf courses when I try to start a round. I have in the past been able to get the course information for these courses.… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
My Garmin golf watch/distance device tells time but after
my Garmin golf watch/distance device tells time but after only using it a month last summer and a month and a half this summer, the golfing part doesn't work. When I am on a golf course it says no gol… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,525 satisfied customers
I have a garmin approach S2 wrist gps and it will not shut
I have a garmin approach S2 wrist gps and it will not shut off. It goes to shut down and I cue in the yes, hold down button # ***** and it just clicks and changes to shut down no. This occurred after … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,525 satisfied customers
I received an S2 for Christmas. When I went to downloaded
I received an S2 for Christmas. When I went to downloaded courses it says there is no room. Are my courses "preloaded' (for North America). Also I took it to my course (it is listed on course map) and… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,525 satisfied customers
I got the Garmin Approach S1 about 2 weeks ago. Unfortunately,
I got the Garmin Approach S1 about 2 weeks ago. Unfortunately, it won't charge. What can I do?… read more
bluextc89
bluextc89
Owner
Vocational, Technical or Trade Scho
2,976 satisfied customers
I must have accidentally selected the wrong language when I
I must have accidentally selected the wrong language when I originally set up my Garmin Approach S2 watch. While I'm hoping it is gives me the correct yardage info, I need all information to be given … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,525 satisfied customers
Brand new S2. Attempting initial setup. Device has been fully
Brand new S2. Attempting initial setup. Device has been fully charged thru MAC. Questions. 1. I downloaded Garmin Express successfully and attempted the following updates; Firmware v2.6, Time Zone Map… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x