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My 2202-LM works when connected to the car accessory, but is…

Customer Question
My 2202-LM works when...

My 2202-LM works when connected to the car accessory, but is otherwise frozen on the "USB Connected" screen. Brand new. What gives, please.

Technician's Assistant: Who makes your GPS?

Magellan Roadmate 22-2-LM

Technician's Assistant: What have you tried so far with your Magellan?

Charging it from the computer USB. Still frozen. Trying it unconnected, still frozen.

Technician's Assistant: Anything else you want the GPS Expert to know before I connect you?

No, that's it. Thanks.

Submitted: 6 months ago.Category: GPS
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Answered in 38 minutes by:
12/21/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: GPS
Satisfied Customers: 2,600
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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