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I tootom and when i turn it on it goes to battery asleep
i tootom and when i turn it on it goes to battery asleep what can i dohave a … read more
Dustin
Dustin
Support Technician
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My son got a in trade for some work he did for someone. I
My son got a Tom Tom in trade for some work he did for someone. I don't know how to find out what type or which Tom Tom that I have. It has a cord coming from it to plug into my pc , but it says the b… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My 350 was working one day and the next day it would not turn
My 350 was working one day and the next day it would not turn on. Even with power plugged in it will not work. Any ideas and what can be done to possibly repair?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,530 satisfied customers
Keep getting a red screen that says "problem with map on
keep getting a red screen that says "problem with map on this device_north_america_2GB-477. What do I do?… read more
Greg A.
Greg A.
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Bachelor's Degree
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my tom tom quit working and the picure on it now is frozen,,,,it
my tom tom quit working and the picure on it now is frozen,,,,it will not unstick. is there a release button or reset to get it going again… read more
Bernie
Bernie
GPS Technician
Bachelor's Degree
325 satisfied customers
When I turn my TomTom on to plan a trip I can only get to tapping
When I turn my TomTom on to plan a trip I can only get to tapping the address. I get a battery next and can go no further. The screen shows a legal notice. What is the problem? Mary… read more
Bernie
Bernie
GPS Technician
Bachelor's Degree
325 satisfied customers
Our 2012 Fiat500 has Tomtom Go model4CS03. It wont budge
Our 2012 Fiat500 has Tomtom Go model4CS03. It won't budge from old map, including message "waiting for a valid GPS signal". What's up with that?… read more
Bernie
Bernie
GPS Technician
Bachelor's Degree
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Ive just bought a Tomtom XXL (no model number, Im afraid,
I've just bought a Tomtom XXL (no model number, I'm afraid, but it's a portable model rather than built-in)) and can't get it to respond to my screen taps. It's been charged up OK and it switches on, … read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
Last Thursday I used my TomTom and it worked fine. On my return
Last Thursday I used my TomTom and it worked fine. On my return trip home, I Turned it on, selected to return to my home address. It came on but indicated "low Battery", then a large picture of a batt… read more
Bernie
Bernie
GPS Technician
Bachelor's Degree
325 satisfied customers
My TomTom S/N V74476108021 has died. It wont come on and wont
My TomTom S/N V74476108021 has died. It won't come on and won't take a charge. What are possible solutions?… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
I have a TomTom XL 350-TM. While driving today, the screen
I have a TomTom XL 350-TM. While driving today, the screen went blank and stayed that way until I had to turn it on again. It stayed on for a minute or so and then went blank again. I turned it on aga… read more
BEST-IT-Expert
BEST-IT-Expert
Master's Degree
719 satisfied customers
I have a TomTom GPS navigator and it is not powering up even
I have a TomTom GPS navigator and it is not powering up even after I connect the device on my computer through the deck. Any suggestion? Is there any internal battery need to be replaced?… read more
Charles
Charles
Owner
FCC Communication License
265 satisfied customers
We are traveling in Europe and downloaded the maps for Italy
We are traveling in Europe and downloaded the maps for Italy as we are driving a rental car. However, we have been unable to get a satellite signal. Help, pleaser… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
My tomtom is approx 3years old, my duaghter was using it a
My tomtom is approx 3years old, my duaghter was using it a few weeks back and when she tried to switch on - no luck !! Have tried several times since - no. It sits in its base on top of my hard drive,… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
After not using my Tomtom One since early this year, when plugging
After not using my Tomtom One since early this year, when plugging it in the cigarette lighter, the green light comes on the back of the male plug and on the bottom of the screen, but the screen will … read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
i pluged my tom tom into the computer to get map up dates and
i pluged my tom tom into the computer to get map up dates and now the tom tom wont turn on even though the green light is on… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
I was given this TomTom GPS sometime ago and never have tried
I was given this TomTom GPS sometime ago and never have tried to use it. Now I wish to make a long trip and I have connected to the computer and to TOMTOM home page and absolutely nothing happens.....… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,284 satisfied customers
My Tomtom one suddenly will not communicate with satellites
My Tomtom one suddenly will not communicate with satellites and will not navigate. Tried updates, etc. at Tomtom website.… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
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Meet the Experts:

Greg A.

Greg A.

Engineer

2,530 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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