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I have a Magellan Roadmate 300. I have had it for about 7…

Customer Question
I have a Magellan...

I have a Magellan Roadmate 300. I have had it for about 7 years and have never updated it. What do I need to do for an update

Technician's Assistant: Did you download all the necessary software for the update (e.g. Garmin Express or WebUpdater)?

I haven't done anything yet.

Technician's Assistant: How's the Internet connection while updating? Have you tried restarting your computer and trying the download again?

I haven't even hooked it to my computer. I'm old and not computer savy. Can U talk me through it.

Technician's Assistant: Anything else you want the GPS Expert to know before I connect you?

Not that I know of. I just want updated maps on it.

Submitted: 7 months ago.Category: GPS
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 4 hours by:
12/17/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: GPS
Satisfied Customers: 2,592
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 7 months ago
no thanks
Electronics Technician: Harry, Customer Service replied 7 months ago

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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