GPS

GPS repair problems? Ask a GPS technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a garmin Montana turns on ok but the touch screen…

Customer Question
Hi I have a...

Hi I have a garmin Montana turns on ok but the touch screen will not work

Technician's Assistant: What Garmin model do you have?

Montana 600

Technician's Assistant: What have you tried so far with your Garmin?

Switches on ok but when you press the icons on the screen nothing happens

Submitted: 8 months ago.Category: GPS
Show More
Show Less
Ask Your Own GPS Question
Answered in 1 day by:
12/4/2017
Electronics Technician: Richard, Customer Service replied 8 months ago
Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 47,537
Experience: Avid repairer and trouble shooter of GPS devices and systems
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please what you have tried to do to resolve this?

Thank you

Ask Your Own GPS Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2,527
2,527 Satisfied Customers
Experience: Using & Working with GPS systems for 10+ years

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,527 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
I have a Garmin Montana 650 and when I turn it on the screen
Hi, I have a Garmin Montana 650 and when I turn it on the screen lights up but no images appear … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,133 satisfied customers
HOW MUCH DC VOLTS DO A MONTANA 650 NEED TO OPERATE, GARMIN
HOW MUCH DC VOLTS DO A MONTANA 650 NEED TO OPERATE … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Montana, it is about a year and half old. I did a
I have a Montana, it is about a year and half old. I did a Garmin download update on it and now it will not stay powered up... … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Garmin Montana 600 keeps displaying 'dragging anchor' - I've
Garmin Montana 600 keeps displaying 'dragging anchor' - I've checked and this alarm is turned off in marine mode, which I don't use, but keeps displaying in the 2 modes I use, recreational and automot… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,527 satisfied customers
My Garmin Montana 600 touchscreen is not working. I took it
My Garmin Montana 600 touchscreen is not working. I took it out of storage to use on our trip down to Mexico this winter and the screen is faulty. Any fix for it? … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
13,668 satisfied customers
I have a Garmin Montana 600. When I select a route to take
I have a Garmin Montana 600. When I select a route to take from my route list it tells me "Route calculation error" . Maps do not have routable roads in this area. I have tried resetting the defaults,… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
I have a fairly new Garmin nuvi 2555 LMT. It previously worked
I have a fairly new Garmin nuvi 2555 LMT. It previously worked very well but on the last trip it started acting up. When I am moving, the car symbol constantly moves back and forth (ahead and back) It… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
my garmin nuvi 40 lm will not reset. A friend reset it for
my garmin nuvi 40 lm will not reset. A friend reset it for me once with a paperclip. Help? I've tried holding power button and pressing down on lower right corner. Nothing is working… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,527 satisfied customers
Garmin Montana 600 - 18 month old. Touch screen non responsive
Garmin Montana 600 - 18 month old. Touch screen non responsive does not respond or respond inacturally. Loaded latest Garmin updates to no avail. Using AA batteries, tried two sets of recharged and on… read more
ragankel0323
ragankel0323
Field Service Engineer III
Master\u0027s Degree
58 satisfied customers
I own a Garmin 600 Montana bought on the 27-4-2012,and I have
I own a Garmin 600 Montana bought on the 27-4-2012,and I have read the instructions supplied. I now find that I cannot.locate the bearing pointer, ( red triangular). Is it possible to set up a route f… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,527 satisfied customers
I have a garmin 680. The screen is frozen as soon as I turn it on. Is
I have a garmin 680. The screen is frozen as soon as I turn it on. Is there a way to reboot it? I have tried turning it off then on put it on the charger. When you touch the screen nothing happens,… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
I have a Montana 600. Installed latest city maps (2013). (Still
I have a Montana 600. Installed latest city maps (2013). (Still has City Maps 2012 installed). When I turn on Montana after disconnecting from my PC I get a message "Can't Unlock Maps". Do I need to r… read more
Bernie
Bernie
GPS Technician
Bachelor's Degree
325 satisfied customers
I have a Nuvi 670 and have just downloaded the North America
I have a Nuvi 670 and have just downloaded the North America map update, but when I turn on the Nuvi there is a message that says my map data is over a year old for the city map in Europe (which I don… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
Re Garmin Montana 600, it powers up but the screen it shows
Re Garmin Montana 600, it powers up but the screen it shows is frozen. Is there any way I can fix this or must I return it for expert help. Please advise Regards XXXXX XXXXX… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Montana and 4 maps on 4 different sd cards. They used
I have a Montana and 4 maps on 4 different sd cards. They used to work but now they don't load up. What could be wrong?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a nuvi 670 that I have updated the maps and eveything
I have a nuvi 670 that I have updated the maps and eveything turns on loads maps, has good signal but touch screen does not work. I have used reset button but nothing seems to work. How do I get touch… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
Hi, I have a Garmin Nuvi. For the past few days, the touchscreen
Hi, I have a Garmin Nuvi. For the past few days, the touchscreen is not working. Meaning, nothing happens when I touch the screen. Any thoughts? Thanks, Cliff… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
Re: Nuvi 600/650, screen buttons are frozen, tried to reset
Re: Nuvi 600/650, screen buttons are frozen, tried to reset several times without results, also need to update maps, wire connection between computer and GPS is not responding… read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x