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Trying to transfer fishing status maps via Homeport (gpx…

Customer Question
Trying to transfer fishing...

Trying to transfer fishing status maps via Homeport (gpx files) off the micy

Technician's Assistant: How old is your HomeWorx?

Microp just downloaded it yesterday

Technician's Assistant: What have you tried so far with your HomeWorx?

When I put in unit and try and transfer data , says nothing found, but can see it on computer... you mean Homeport.

Submitted: 7 months ago.Category: GPS
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Answered in 7 hours by:
11/27/2017
Electronics Technician: Pete, Engineer replied 7 months ago
Pete
Pete, Engineer
Category: GPS
Satisfied Customers: 20,333
Experience: Over 16 years experience installing and repairing electronics.
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Electronics Technician: Pete, Engineer replied 7 months ago

What transfer method are you using?

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Customer reply replied 7 months ago
On the gps unit, there are no direct prompts. I have gone to manage data/transfer data//merge from card and get response not found. But the miniSD 16GB card has the data on it. Files were downloaded in GPX format on the Harmin HomePort app.
Customer reply replied 7 months ago
Hi Pete, any suggestions, should I try a different format? The unit has 2 microSD slots. Are those for saving your data only or can they be used for importing new info/waypoints?
Electronics Technician: Pete, Engineer replied 7 months ago

Have you tried doing an Import from the card?

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Customer reply replied 7 months ago
on the merge card data transfer says no file
Electronics Technician: Pete, Engineer replied 7 months ago

Are you using the Merge or Import option?

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Customer reply replied 7 months ago
I don’t have a import button just a merge from card
Electronics Technician: Pete, Engineer replied 7 months ago

Which version of Homeport are you using?

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Customer reply replied 7 months ago
Can’t look now but it is latest version, I downloaded 2days ago
Electronics Technician: Pete, Engineer replied 7 months ago

Ok, I will opt out and check with the other techs on this one...

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Customer reply replied 7 months ago
Thanks, ***** ***** also asking contact at Fishing Status were I got subscription from. He is at a loss as well.
Customer reply replied 7 months ago
Pete, it appears that I have a problem, and not sure what it is. If we can't make this happen, I would like to just forget it, and get a credit on my credit card, as it has already been charged.
Don Burk
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