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Magellan 4012 changed the battery. Region changed to Canada,

Customer Question
Magellan 4012...

Magellan 4012 changed the battery . Region changed to Canada , I need USA Can you tell me how ?

Technician's Assistant: What's the make/model of your GPS unit? How old is it?

Magellan roadmate 4012 . 10 to 15 yrs

Technician's Assistant: What happened right before this popped up?

I did not notice it right away so I can't say . I'm sick that's why Iam so slow

Technician's Assistant: What troubleshooting have you tried?

Nothing

Submitted: 5 months ago.Category: GPS
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Answered in 2 hours by:
11/22/2017
Electronics Technician: Harry, Customer Service replied 5 months ago
Harry
Harry, Customer Service
Category: GPS
Satisfied Customers: 1,725
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 5 months ago
I need the region US instead of Canada .
Electronics Technician: Harry, Customer Service replied 5 months ago

Have you tried a factory reset?

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Customer reply replied 5 months ago
Don't know how .
Electronics Technician: Harry, Customer Service replied 5 months ago

Press and hold the ENTER and DOWN buttons at the same time. After 5 seconds, a menu will appear Select "Factory reset"

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Electronics Technician: Harry, Customer Service replied 2 months ago

Hello!

I just wanted to take a moment to check back with you to see if you need more assistance. If you are all set, I would appreciate it if you could take a moment to rate my service with 5 stars, at the top of the page. If you need further assistance, just let me know using the reply box provided so we can work together to solve the issue.

Thank you!

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Harry
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Category: GPS
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