GPS

GPS repair problems? Ask a GPS technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

SN.081200019947 MAGELAN ROAD MATE. The pice that locks into…

Customer Question
SN.081200019947 MAGELAN ROAD MATE ...

SN.081200019947 MAGELAN ROAD MATE

Technician's Assistant: What's the make/model of your GPS unit? How old is it?

The pice that locks into the road mate mitac for passing current does not work properly

Technician's Assistant: What happened right before this popped up?

When working it erase what is showing.

Technician's Assistant: What troubleshooting have you tried?

Pressing it hard.it start working and suddenly erase the board

Technician's Assistant: Anything else you want the GPS Expert to know before I connect you?

It seems it dosnt fit properly.

Submitted: 8 months ago.Category: GPS
Show More
Show Less
Ask Your Own GPS Question
Answered in 4 hours by:
11/19/2017
Electronics Technician: Russell H., Service Tech replied 8 months ago
Russell H.
Russell H., Service Tech
Category: GPS
Satisfied Customers: 12,774
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
The jack on the Roadmate, is probably a micro-USB jack. It may have been damaged and the connections from the jack to the internal circuit board may be a bit loose. That would explain the problem you have described.

It will have to be repaired - a simple repair enough. The question is whether you will want to have the Roadmate device sent off to repair, or just taken to a local shop near you - local shops could do that much of a repair on it, I think, provided it is not less than 1 year old and within warranty coverage still.

So... if you want to take it to a local shop, just Reply To Expert and tell me, what is your locale, by zip code or by town/city and state. And I will provide contact information and addresses for local shops that might help with this.

Or if you want to send it away for repair, there is

http://www.sharc.net/gps_repair_prices_magellan.htm

perhaps. Tell me your model # if you want a referral to send the Magellan to, that will be sure to accept it for repairing.

Ask Your Own GPS Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Service Tech
Category: GPS
Satisfied Customers: 12,774
12,774 Satisfied Customers
Experience: 8+ years of professional experience

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,521 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
It will not sink into GPS mode, it keeps looping & saying
It will not sink into GPS mode, it keeps looping & saying that yr GPS needs to be restated for better performance, & then it just continues in the search for signal mode never connecting..? … read more
Harry
Harry
3 satisfied customers
I Think I Need A New Battery Road Mate 1470. Magellan. It
It Seems To Work Only When It Is Plugged Into Power and Does Not Hold A Charge Very Long … read more
Harry
Harry
3 satisfied customers
My road mate 5120 lmtx is locked up, the screen will no
Hi , my name is ***** ***** , my road mate 5120 lmtx is locked up , the screen will no longer change , it is showing the last place I parked and will not change as I drive along . I do not have chat m… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I have a Magellan Road Mate 6230-LM that I received as a
I have a Magellan Road Mate 6230-LM that I received as a retirement gift just a year ago. I have only used it about a dozen times and love it but the back near the power connection gets quite hot afte… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have a garmin nuvi 2595lm, sn 2er303220. this stsrts to go
I have a garmin nuvi 2595lm, sn 2er303220. this stsrts to go on and shuts right down I bought in February of 2012 and has never worked properly… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
My garmin alpha 100 will not show it's maps what do I need
My garmin alpha 100 will not show it's maps what do I need to do to correct this I updated my unit still nothing… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a Nuvi 1300, 3 1/2 yrs. old. use it daily to make local
I have a Nuvi 1300, 3 1/2 yrs. old. use it daily to make local deliveries. Last week when I put it on "view map" to get back to a main road, I noticed that I lost all of the 'side' streets as I drove.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I have a Nuvi 1450 and everything works except you cant see
I have a Nuvi 1450 and everything works except you can't see the road. What is causing this?… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,521 satisfied customers
i have a 1490lmt that no longer finds my route and is stuck
i have a 1490lmt that no longer finds my route and is stuck in LOUISIANA - a state I have never been to. i travelled fro Illinois to Florida and began having trouble mid way. When I try to change the … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I updated new maps online on 21st.August 2012 for my NUVI 1490
I updated new maps online on 21st.August 2012 for my NUVI 1490 but yesterday many side roads did not appear along my routes and at times my progress along roads on the map seemed to freeze. It did tak… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
My Garmin will not display the map and tells me that it can
My Garmin will not display the map and tells me that it can not calculate a route because there is no starting roads. Any ideas, it is a NUVI 255W… read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,521 satisfied customers
Recieved new magellan 1700 mu and downloaded new update an
Recieved new magellan 1700 mu and downloaded new update an put in to car and no screen appears to work with.… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I purchased a Magellan Roadmate with back up camera from Cabellas.
I purchased a Magellan Roadmate with back up camera from Cabellas. I installed per instructions in the package. Everthing works but the back up camera. I have checked out the wiring to the truck back … read more
KKassel
KKassel
OWNER
High School or GED
52 satisfied customers
Since updating my maps onto my Garmin 660, it does not show
Since updating my maps onto my Garmin 660, it does not show any of the smaller roads and also the highlighted route seems to be frozen. It also keeps reverting back to m/h and I need kilometres.I have… read more
KKassel
KKassel
OWNER
High School or GED
52 satisfied customers
My Magellan doesnt seem to find the current location. It also
My Magellan doesn't seem to find the current location. It also doesn't show the road I'm at as I start driving. In other words it's not working at all. I bought this Roadmate less than two months ago,… read more
KKassel
KKassel
OWNER
High School or GED
52 satisfied customers
was driving down the road form Long Beach, WA. TO Astoria OR
was driving down the road form Long Beach, WA. TO Astoria OR and the road mate was doing great and as I go to Chinook WA. it quit working after 15 minutes of use. Is there a way to reset the Magellan … read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
Will not take an address . says device needs to be restarted
Will not take an address . says device needs to be restarted to increase performance. When this instruction is carried out, nothing happens. model 1440 road mate. Battery power does not last, is slow … read more
Andy
Andy
Elec. Consultant
MS Electrical Engineering
1,464 satisfied customers
I have a Nuvi 650 that has suddenly lost most all detail outside
I have a Nuvi 650 that has suddenly lost most all detail outside of interstates and major roads. could not navigate to a particular address in washington dc, or even my hometown of savannah, ga. does … read more
Greg A.
Greg A.
Engineer
Bachelor's Degree
2,521 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x