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I have a Garmin Vivo Active hr and screen is gone totally
Hi I have a Garmin Vivo Active hr and screen is gone totally blank but can hear it vibrating every now and then so i know it is sitll on … read more
Richard
Richard
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Can you help me put my Vivoactive in paring mode? Brand new.
Can you help me put my Vivoactive in paring mode? JA: How old is your Vivoactive? Customer: Brand new. JA: What have you tried so far with your Garmin? Customer: Using the on/off button and then actio… read more
Harry
Harry
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I have a vivoactive Hr that i've had for a year and has
I have a vivoactive Hr that i've had for a year and has stopped charging. There is no screen totally black. I've left it for 24 hrs on the charger nothing happened. I'd like to send it in to have it f… read more
Richard
Richard
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It won't switch off. I tried to update the maps and its now
it won't switch off. I tried to update the maps and its now stuck on the Garmin .com/express screen … read more
Richard
Richard
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IT Manager, Consultant
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I have a Vivoactive HR and over the weekend it just
hello I have a Vivoactive HR and over the weekend it just completely went blank on me and not coming back on I have had well under a year … read more
Richard
Richard
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IT Manager, Consultant
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I got a vivoactive hr yesterday.... I have been trying to
Hi - I got a vivoactive hr yesterday.... I have been trying to charge it and it will not take a charge. I tried it on an outlet and I have tried it on my computer. It is plugged into my computer right… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
We're having difficulty downloading 2 golf courses to our
we're having difficulty downloading 2 golf courses to our Garmin vivosmart. How do I locate this imformation. … read more
Pete
Pete
Engineer
Bachelor's Degree
9,771 satisfied customers
That seems to have stopped working. All I get on the screen
that seems to have stopped working. All I get on the screen is GARMIN in letters about 2 mm high. I have tried turning it off and back on but I can not get the watch face or go to the menu screens. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
My vivoactive HR appears to have died. The battery was low
My vivoactive HR appears to have died. The battery was low and I went to charge it. When I hooked it up the screen faded and looked really weird and then went black. It has been plugged in charging bu… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I bought a vivoactive on Sept.22, 2016 and I love it.
I bought a vivoactive on Sept.22, 2016 and I love it. However, in the last week, it doesn't hold a charge. I had it charging this morning and by 4 o'clock it was already down to less than 50%. All I d… read more
Michael
Michael
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Bachelor's Degree
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My Garmin Vivoactive is stuck on "power Off" The screen is
Hello, my Garmin Vivoactive is stuck on "power Off" The screen is not responding and I have recharged it completely. I t was purchased in June 2016 … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
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My fairly new Garmin Vivoactive wrist watch will not turn
My fairly new Garmin Vivoactive wrist watch will not turn on. When on the charger, it shows 100% but when I take it off the charger it goes blank … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I have a vivoactive HR and it does not work, GARMIN
I have a vivoactive HR and it does not work JA: What's the make/model of your GPS unit? How old is it? Customer: GARMIN vivoactive*HR JA: What happened right before this popped up? Customer: I was tur… read more
Rusty
Rusty
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Associate Degree
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My question is more for a Garmin Vivoactive setting. Seems I
Hello. My question is more for a Garmin Vivoactive setting. Seems I have lost the analog watch face settings and only have 2 digital watch face options. What happened? I have not changed anything rece… read more
Pete
Pete
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Bachelor's Degree
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My Vivoactive heart rate monitor has stopped working or
my Vivoactive heart rate monitor has stopped working or works intermittently If its working it has wide white bars not the thin colored ones It just started to show the wide white bars last night afte… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
How to download golf courses and layouts on a vivoactive HR,
how to download golf courses and layouts on a vivoactive HR … read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
I just bought a new Vivoactive HR watch, about which I'm
Hi. I just bought a new Vivoactive HR watch, about which I'm very excited. I just charged the watch up fully, and have connected it to the Garmin mobile app on my iPhone 7. It downloaded a software up… read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
I bought a vivoactive hr device, then tried out a fenix 3
I bought a vivoactive hr device, then tried out a fenix 3 and now back to the vivoactive hr (the fenix 3 was too bulky for golf and swimming - my main exercises) … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,916 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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