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How do I connect my golf buddy tour to my windows 10 pc? At…

Customer Question
How do I connect...

How do I connect my golf buddy tour to my windows 10 pc?

Technician's Assistant: What's the make/model of your GPS unit? How old is it?

At least 10 years old

Technician's Assistant: What happened right before this popped up?

It says "no device connected". But it is and my pc says it's connected.

Technician's Assistant: What troubleshooting have you tried?

Nothing yet. Not sure what to do.

Submitted: 8 months ago.Category: GPS
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Answered in 2 hours by:
11/13/2017
Electronics Technician: Russell H., Service Tech replied 8 months ago
Russell H.
Russell H., Service Tech
Category: GPS
Satisfied Customers: 12,769
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
Try the right sort of USB cable, with an end that does indeed fit well in the USB port (three-forked symbol) on your GolfBuddy Tour device.

If that's what you have tried already, then 1. what is your computer, a Windows PC or an Apple computer?

And, try these measures, too:

Try a different USB port. They should all be alike, but often some don't work as well as others. Also consider whether you have plugged the device into a 'blue'-centered USB port, or a black-centered USB port. If one, then try the other sort of port, waiting at least 2 minutes before moving on.

Try a different USB cable. (Esp. if the old cable is at least 6 months old, or has had a lot of unrolling and being rolled or folded up again.)

Unplug all other devices (that can be spared - excepting USB keyboard or USB mouse if any) - on any and all USB ports.

Do not use a USB hub.

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