GPS

GPS Repair Problems? Ask a GPS Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

GPS

The garmin wont move. it is stuck on the front page.

Customer Question
the garmin wont move...
the garmin wont move . it is stuck on the front page
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: express
JA: What happened right before this popped up?
Customer: it popped up when I FIRST TURNED IT ON i thought it might need charging so I PLUGGED IT INTO COMPUTER IT HAS NOT MOVED . IT WONT SHUT OFF EITHER
JA: What troubleshooting have you tried?
Customer: NONE SO FAR
JA: Anything else you want the GPS Expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.Category: GPS
Show More
Show Less
Ask Your Own GPS Question
Answered in 3 hours by:
11/12/2017
Electronics Technician: Greg A., Engineer replied 1 month ago
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2,490
Experience: Using & Working with GPS systems for 10+ years
Verified

Hello & Welcome to Just Answer,

I'm Greg and will do my best to assist you today.

Sorry I didn't see your question earlier and to hear of any issue you are having with your device.

If you still need help with this issue, may I ask:

1) The FULL Model Name & Number of the device you are working with?

2) The AGE of the device?

3) WHEN did this issue first begin (or was noticed)?

Please REPLY using the box below and the SEND button.
IMPORTANT NOTE: If you see ANY requests for "additional services" - such as a phone call - please understand that these are OPTIONAL and sent BY THE SITE AUTOMATICALLY (and not me), and I am NOT available by phone at the moment. Feel free to DECLINE (close) any such offers, and continue in this text/chat form.

Thanks

(im)

Ask Your Own GPS Question
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2,490
2,490 Satisfied Customers
Experience: Using & Working with GPS systems for 10+ years

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,490 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
Have an old G3. Have an old G3. Playing up a bit, just
have an old G3. Playing up a bit, just wondering if its worth getting fixed … read more
Harry
Harry
107 satisfied customers
Low battery on screen. Do I replace the battery?? Garmin
plugging it in and turning it off and on. No change … read more
Harry
Harry
107 satisfied customers
I have a nuvi 265w that only goes through part of the boot
I have a nuvi 265w that only goes through part of the boot up cycle and then shuts down. I have just replaced the battery. It is not recognized by my Windows 10 computer and I have Garmin express load… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
Kamil ... you correct a issue with Photo viewer I since
Kamil ... you correct a issue with Photo viewer I since found out the desl top icon will not access the photo viewer … read more
Jason Jones
Jason Jones
AAS Information Technology
6,318 satisfied customers
I have questions about connecting and sharing data between
I have questions about connecting and sharing data between garmin products as well as transducer quesrions … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
I have the life time maps how can I do the update. Garmin. I
I have the life time maps how can I do the update JA: Who makes your GPS? Customer: garmin JA: What have you tried so far with your Garmin? Customer: I don't know how I have it hooked to my computer J… read more
Greg A.
Greg A.
Engineer
2,490 satisfied customers
I need to update my Dad's Garmin on my PC, I have paid for
I have paid for lifetime updates for my garmin, but not his this one is a 1490T … read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
778 satisfied customers
Not holding charge. Not yet, is battery replacement
Not yet, is battery replacement necessary sometimes … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,242 satisfied customers
Voice 2 not operating correclty. Made in Lorea. REboot. No
Voice 2 not operating correclty JA: Who makes your GPS? Customer: Made in Lorea JA: What have you tried so far with your GPS? Customer: REboot JA: Anything else you want the GPS Expert to know before … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
Have a hero 350x that has been on charge o/night (10-12 hrs)
have a hero 350x that has been on charge o/night (10-12 hrs) but still has only 1 battery bar on screen when its turned on. When its off there are 4 solid bars in the "battery" image on screen. Is it … read more
Harry
Harry
107 satisfied customers
Pete, I'm trying to update my Garmin. Sorry.....Pearl!
Hi Pete, I'm trying to update my Garmin JA: What Garmin model do you have? Customer: Sorry.....Pearl! JA: What have you tried so far with your Garmin? Customer: Nothing. Technologically challenged her… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,112 satisfied customers
I need online help with onedrive sync issue. Updated to W10
didn't install one drive, not familiar with how sync works. need free online support … read more
Harry
Harry
107 satisfied customers
It goes into holding when it starts up. Garmin 7212. Just
Just holding down the power button for 60 seconds or so. It restarts and goes back to holding … read more
Harry
Harry
107 satisfied customers
I need help with my lateral file cabinet assembly. Magellan.
I need help with my lateral file cabinet assembly JA: Who makes your GPS? Customer: Magellan JA: What have you tried so far with your Magellan? Customer: Right now I'm stumped on rail separation JA: A… read more
Harry
Harry
107 satisfied customers
I have a suzuki swift sport 2015 model fitted with a garmin
I have a suzuki swift sport 2015 model fitted with a garmin SATNAV.Early in its life the satnav had problems loading its maps. Due to the pathetic suzuki service it took three weeks to get someone to … read more
Harry
Harry
107 satisfied customers
Trying to update maps, need additional memory space. I am
trying to update maps, need additional memory space. I am working from a iMac with the latest version of operating software installed, and the most recent Garmin updater app.Installed a Lexar 32GB Mic… read more
Harry
Harry
107 satisfied customers
I have a five year old +/- Earthmate PN-60. I want to
I have a five year old +/- Earthmate PN-60. I want to download updates but your instructions on your support web site do not match what I see on my GPS. Under SETTINGS/CONNECT TO COMPUTER there is no … read more
Harry
Harry
107 satisfied customers
I have a go one of the early ones it is just the go model
Second opinion] I have a tom tom go one of the early ones it is just the go model and we tried updating the card via the internet but have a problem. when we now turn it on the picture on the sat nav … read more
Harry
Harry
107 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x