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Ineed help cannot get the cradle on the base, new 9412t-lm,

Customer Question
Ineed help cannot...

Ineed help cannot get the cradle on the base

Technician's Assistant: What's the make/model of your GPS unit? How old is it?

New 9412t-lm

Technician's Assistant: What happened right before this popped up?

Nothing

Technician's Assistant: What troubleshooting have you tried?

None

Technician's Assistant: Anything else you want the GPS Expert to know before I connect you?

No thx

Submitted: 10 months ago.Category: GPS
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Answered in 42 minutes by:
10/1/2017
Electronics Technician: Dustin, Senior Technician replied 10 months ago
Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 14,278
Experience: Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Electronics Technician: Dustin, Senior Technician replied 10 months ago

Here is a tutorial video from an older model of Magellan. It should help guide you in the right direction to get the unit installed and mounted in its cradle.

https://www.youtube.com/watch?v=qDtEyhxk6Oo

If you get stuck or cant figure it out, send a reply and I may have you take some pictures of the parts you cant get installed properly that way I can assist you with eyes on the issue.

I strive to provide great service, and greatly appreciate a 5 star rating clicked and submitted when you are satisfied.. I always answer follow up questions.

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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Dustin
Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 14,278
14,278 Satisfied Customers
Experience: Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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