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I have a tomtom and we are going to europe. How can we use…

Customer Question
I have a tomtom...

I have a tomtom and we are going to europe

Technician's Assistant: What's the make/model of your GPS unit? How old is it?

How can we use it there.

Technician's Assistant: What happened right before this popped up?

I just turn it on....

Technician's Assistant: What troubleshooting have you tried?

Welcome to tomtom xl

Technician's Assistant: Anything else you want the GPS Expert to know before I connect you?

Will it work in Europe?

Submitted: 10 months ago.Category: GPS
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Answered in 1 minute by:
9/29/2017
Electronics Technician: Richard, Customer Service replied 10 months ago
Richard
Richard, Customer Service
Category: GPS
Satisfied Customers: 47,537
Experience: Avid repairer and trouble shooter of GPS devices and systems
Verified

Hi there and welcome

It will work in Europe but you need European maps.

Do you have European maps installed in it?

Please let me know

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Customer reply replied 10 months ago
No
Electronics Technician: Richard, Customer Service replied 10 months ago

Thanks

Once you have purchase and installed the maps you can then use them

These you can purchase via my link below

https://www.tomtom.com/en_us/drive/maps-services/shop/travel-map/

Once you perform the purchase it will lead you through install it and once install it is ready for use.

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you

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Customer reply replied 10 months ago
I don't think so
I don't remember
Electronics Technician: Richard, Customer Service replied 10 months ago

Thanks
Once you have purchase and installed the maps you can then use them
These you can purchase via my link below
https://www.tomtom.com/en_us/drive/maps-services/shop/travel-map/
Once you perform the purchase it will lead you through install it and once install it is ready for use.
If you would like any additional information or assistance, please do not hesitate to let me know.
Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.
Thank you

Ask Your Own GPS Question
Customer reply replied 10 months ago
Richard
We paid the Europe maps and we can't install it
Beatriz
Electronics Technician: Richard, Customer Service replied 10 months ago

What is the issue you get when you try to install them?

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Richard, Customer Service
Category: GPS
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