GPS

GPS repair problems? Ask a GPS technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Garmin G6 GPS. Today when I used it the screen

Customer Question
I have a Garmin...

I have a Garmin G6 GPS. Today when I used it the screen froze. It will not turn off. It was fully charged this AM..

Technician's Assistant: What is the exact model of your Garmin? And can you guesstimate how old it is?

It is less than a year old. It says Approach G6 on the back.

Technician's Assistant: What happened right before this popped up?

Nothing happened. I carry it on my belt

Technician's Assistant: What troubleshooting have you tried?

None.

Technician's Assistant: Anything else you want the GPS Expert to know before I connect you?

Can't think of anything.............

Submitted: 10 months ago.Category: GPS
Show More
Show Less
Ask Your Own GPS Question
Answered in 6 minutes by:
9/27/2017
Electronics Technician: Dustin, Senior Technician replied 10 months ago
Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 14,276
Experience: Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own GPS Question
Electronics Technician: Dustin, Senior Technician replied 10 months ago

What we need to do is either remove the battery, and then insert it to unfreeze it, and then reset the unit.

Or, the logic board has faulted. But theres a very solid chance we can repair this.. Start here

http://www.batteryeducation.com/2014/10/garmin-approach-g6-battery-replacement-instructions.html

Once you have removed and reinserted the battery, we need to master reset the device next..

To perform a master reset:

  1. Power off device
  2. Press and hold Score
  3. Press the Power button
  4. Select Yes when prompted "Clear user data?" (all buttons may be released at this time)

If you get stuck, run into any issues or if those steps dont fix the issue, let me know.

Please remember to click and submit a 5 star rating to show I was able to assist you, without a 5 star rating submitted I am unpaid and unaccredited for my time and expertise.

Thank you,
Dustin S. Sr. Technician and Former Network Switching Systems Operator . Maintainer 31F1P

Ask Your Own GPS Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Dustin Your Own Question
Dustin
Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 14,276
14,276 Satisfied Customers
Experience: Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller

Dustin is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,521 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
Garmin Drivesmart70 shuts down during update. Brand new,
Brand new, Garmin exchanged it for my old one that started to do the same thing until it got corrupted by shutting down during update. … read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
I have the approach G6 that fell off the golf cart and hit
I have the approach G6 that fell off the golf cart and hit the cart path hard and nothing shows up on the screen now. … read more
Harry
Harry
2,176 satisfied customers
My garmin g6 is fully charged. It would not turn off so I
my garmin g6 is fully charged. It would not turn off so I let it sleep overnight plugged in. It is off and now will not turn on. It is still fully charged. Help … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a GPS Garmin Nuvi 2589Ltd, serial number 4WV095331,
Good Morning, I have a GPS Garmin Nuvi 2589Ltd, serial number 4WV095331, which is less than a year old. Yesterday, I was driving, made a quick stop for food, and the instument had a black screen. Plea… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How do i get my garmin 6 approch to update, approch g6,
how do i get my garmin 6 approch to update JA: What is the exact model of your Garmin? And can you guesstimate how old it is? Customer: approch g6 JA: What happened right before this popped up? Custom… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My garmin 800 won't turn on, Its a cycling computer Garmin
Its a cycling computer Garmin 800 about two years old … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
I have a garmin golf gps 6. I plugged it into a charger,
Hi, I have a garmin golf gps 6. I plugged it into a charger, walked away, and four hours later, it is showing play. But nothing happens, I cannot even turn it off. What did I do wrong? … read more
Simit
Simit
Bachelor\u0027s Degree
2,001 satisfied customers
My Garmin stoped at 3:18 yesterday and now no controls seem
My Garmin stoped at 3:18 yesterday and now no controls seem to make it respond … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Garmin approach to that is no numbers on the face to face
Garmin approach to that is no numbers on the face to face his blank battery has been checked overnight can you help me approach to ass … read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
My Garmin S2 keeps saying "no courses found". It worked fine
My Garmin S2 keeps saying "no courses found". It worked fine last summer. It sat over the winter and then I plugged it in to charge. It charges no problem and holds the charge but when it searches cou… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
Garmin watch will not power up, S3 about 1 year, I was
I was charging it yesterday and it was up to 1/2 a charge and I left it charging. Came back later and nothing … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I cannot figure out how to remove the S/N of the defective
I cannot figure out how to remove the S/N of the defective Garmin Approach G8 from my account and then enter the new S/N of the one I recently received as a replacement. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Get my Garmin G6 to connect to my Macbook pro, G6 3 years
restarted the computer, turned the approach G6 of and on … read more
Dustin
Dustin
Senior Technician
14,276 satisfied customers
Just purchased new g6 battery is fully charged,when I click
Just purchased new g6 battery is fully charged,when I click on to play all I get is no gps signal … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My G6 doesn't acquire GPC signal at golf course, Approaching
my G6 doesn't acquire GPC signal at golf course JA: What's the make/model of your GPS unit? How old is it? Customer: Approaching G6 GPS JA: What happened right before this popped up? Customer: it is a… read more
Dustin
Dustin
Senior Technician
14,276 satisfied customers
My unit won't boot up JA: Sometimes things that you think
I was at the end of a round and it froze. I tried to restart it but all I could see was the "Garmin" on the startup screen and it never got past that. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
My Garmin Approach E6 says Lost Satellite and will not power
My Garmin Approach E6 says Lost Satellite and will not power on. It has been well charged.… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
My Garmin Approach G6 froze when I was playing golf. Im unable
My Garmin Approach G6 froze when I was playing golf. I'm unable to turn it off or reset. What can I do?… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x