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My BL3192G95375 appears to be dying.Most of the key are dead…

Customer Question
My Tom Tom...

My Tom Tom BL3192G95375 appears to be dying.Most of the key are dead (gray on screen,no response when pressed) The unit is charged.Is this a fixable problem? Where should I send it in the U S for evaluation and possible repair?

Technician's Assistant: What's the make/model of your GPS unit? How old is it?

Tom Tom model 4EN52,it's probably 4 yrs old.

Technician's Assistant: What happened right before this popped up?

Nothing but normal operation in hot arizona.

Technician's Assistant: What troubleshooting have you tried?

Only repeated reboot.

Technician's Assistant: Anything else you want the GPS Expert to know before I connect you?

I'd like to know if there's somewhere to send it for a fix.

Submitted: 10 months ago.Category: GPS
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Answered in 2 hours by:
9/21/2017
Electronics Technician: Kraig, Engineer replied 10 months ago
Kraig
Kraig, Engineer
Category: GPS
Satisfied Customers: 624
Experience: Broadcast Engineer for over 7 years.
Verified

Hello and good night.

I am sorry to hear that your TomTom is on its last ditch.

Yes, there are TomTom service centers located in your area that you can send it in for repairs. Here are a few in Arizona that you can check out:

Radio Shack - Flagstaff-flagstaff Mall #01-3471
Flagstaff Mall
Flagstaff, Arizona(###) ###-####/p>

Sears - Phoenix Carry-in Branch: Service centers repair drop-off locations
1717 E Mcdowell Rd
Phoenix, Arizona(###) ###-####/p>

Pepboys - 4491 E Speedway Blvd
4491 E Speedway Blvd
Tucson, Arizona(###) ###-####/p>

Wal-mart Supercenter
8151 East 32nd Street
Yuma, Arizona(###) ###-####/p>

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Kraig
Kraig
Kraig, Engineer
Category: GPS
Satisfied Customers: 624
624 Satisfied Customers
Experience: Broadcast Engineer for over 7 years.

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