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I update my charts on my Hummingbird helix5 and have no

Customer Question
I update my charts...

I update my charts on my Hummingbird helix5 and have no contours for St. Lawrence river. The updates were us and canada

Technician's Assistant: What's the make/model of your device? How old is it?

Make is Humminbird/Helix 5 DI GPS about 1 year old

Technician's Assistant: How long has this been going on? What troubleshooting have you tried?

Every since I downloaded the update charts. It works find in Florida when I'm there but doesn't should contours for New York St Lawrence river area

Technician's Assistant: Anything else you want the Electronics Expert to know before I connect you?

No. It shows the river layout but no contours

Submitted: 11 months ago.Category: GPS
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Answered in 5 hours by:
9/16/2017
Electronics Technician: Russell H., Service Tech replied 11 months ago
Russell H.
Russell H., Service Tech
Category: GPS
Satisfied Customers: 12,969
Experience: 8+ years of professional experience
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.
What charts did you update, please? e.g. ChartMaster charts, CountourXD charts, charts on a memory card, other charts?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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