GPS Repair Problems? Ask a GPS Technician for Answers ASAP
Welcome to Justanswer.com, my name is Dustin.I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.
When you say the battery doesnt hold a charge, will the device not stay powered on even when its plugged in?
To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.
Thank you for your reply,Dustin S.Senior Technician and Former 31F1P ( Network Switching Systems Operator / Maintainer)