How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Greg A. Your Own Question
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2484
Experience:  Using & Working with GPS systems for 10+ years
Type Your GPS Question Here...
Greg A. is online now
A new question is answered every 9 seconds

I have rider its a few years old but never been used it wont

Customer Question

hi i have tom tom rider its a few years old but never been used it wont power up ive charged it and reset it but no go i bought it and never used it can you help
JA: What's the make/model of your GPS unit? How old is it?
Customer: its a fcc id sal rider i think its 2007
JA: What happened right before this popped up?
Customer: i was talking to greg a
JA: What troubleshooting have you tried?
Customer: ive charged the unit and reset still doesnt power up
JA: Anything else you want the GPS Expert to know before I connect you?
Customer: the unit i bought new and never used it till now
Submitted: 1 month ago.
Category: GPS
Expert:  Joe Galizio replied 1 month ago.

Hello and welcome. My name is ***** ***** I would like to help you with your GPS. Can you tell me if you have charged it for at least 2 hours?