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Richard, Customer Service
Category: GPS
Satisfied Customers: 38486
Experience:  Avid repairer and trouble shooter of GPS devices and systems
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In spain. have europe on garmin nuvi 1350 but will not

Customer Question

in spain. have europe on garmin nuvi 1350 but will not access the sd card to find where i am and i can't find a way to tell nuvi to access the sd card. worked 2 and 4 years ago.
JA: What is the exact model of your Garmin? And can you guesstimate how old it is?
Customer: nuvi 1350 10 yrs old????
JA: What happened right before this popped up?
Customer: worked fine in USA
JA: What troubleshooting have you tried?
Customer: updated garmin express tried different sd card, 4-8 GB,
JA: Anything else you want the GPS Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: GPS
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.

This is usually an issue with the Firmware, so I would first like you to do this please.

Remove the charger from the Nuvi and hold the power button to off for 60 seconds.

Release, then connect the charger and try to turn on the Nuvi and use it.

Let me know the results please

Thank you