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crash2199, Technician
Category: GPS
Satisfied Customers: 20199
Experience:  10+ years
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How do I update my Magellan, 9612t-LM 0920000506053, Asked

Customer Question

How do I update my Magellan
JA: What's the make/model of your GPS unit? How old is it?
Customer: 9612t-LM 0920000506053
JA: What happened right before this popped up?
Customer: Asked for Model & Ser No
JA: What troubleshooting have you tried?
Customer: I haven't. It apparently needs an update. Tried to locate a place last nite and with no luck. Found it on my phone. One thing I have found is it will not let me put in numbered roads in our rural area
JA: Anything else you want the GPS Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: GPS
Expert:  crash2199 replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  crash2199 replied 1 month ago.
  • Go to the website
  • Create a new account or Login. If you already created an account on, you can login with that same username and password.
  • Plug in your unit
  • Follow the instructions to keep your device up-to-date. If you do not see a map update listed for your registered device under the "Updates" tab, this means you already have the latest and greatest map / software version.
Customer: replied 1 month ago.
Cancel thecharges to my credit card. You have not helped me. I will just go buy a product that will work
Expert:  crash2199 replied 1 month ago.

Sure, please call 1-***-***-****