GPS

GPS repair problems? Ask a GPS technician for answers ASAP

Ask an Expert,
Get an Answer ASAP!

Trying to update my gps getting no where, Lenova with

Customer Question
Trying to update my...

Trying to update my tom tom gps getting no where

Technician's Assistant: What kind of computer do you have?

Lenova with windows 10

Technician's Assistant: Have you installed any updates recently?

Yes the my drive for this program

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Not that I can think of

Submitted: 11 months ago.Category: GPS
Show More
Show Less
Ask Your Own GPS Question
Answered in 34 minutes by:
9/8/2017
Electronics Technician: Dustin, Senior Technician replied 11 months ago
Dustin
Dustin, Senior Technician
Category: GPS
Satisfied Customers: 14,270
Experience: Giving Directions to wayward GPS devices for over a decade. Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Ask Your Own GPS Question
Electronics Technician: Dustin, Senior Technician replied 11 months ago

It may be a bit simpler and easier if you and I connect through a secure remote assistance. With that, I will be able to connect to your computer from here and work on repairing the issue personally. This can save a lot of time and if your not very fluent with computer repairs this is the best option.

Our secure remote assistance is guaranteed meaning if I cant solve the issue then you will be entitled to a full refund of all fees. Would you like to try a remote assistance session or would you prefer to continue via written support alone?

Thank you for your response,

Dustin S

Ask Your Own GPS Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Greg A. Your Own Question
Greg A.
Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2,527
2,527 Satisfied Customers
Experience: Using & Working with GPS systems for 10+ years

Greg A. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Greg A.

Greg A.

Engineer

2,527 satisfied customers

Using & Working with GPS systems for 10+ years

Andy

Andy

Elec. Consultant

1,464 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

Technician

1,396 satisfied customers

5+ years repairing various GPS models.

Daniel

Daniel

Engineer

342 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

Bernie

Bernie

GPS Technician

325 satisfied customers

6+ years exp, Electronic Systems Professional Alliance

Rod

Rod

Engineer

132 satisfied customers

Engineer - FCC Commercial License

Louie

Louie

Customer Service

27 satisfied customers

Hardware Technician

< Previous | Next >

Related GPS Questions
Computer hard drive crashed so I need to reload program for
Computer hard drive crashed so I need to reload program for my XL 350 TM … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I have a old version of and canot update it, XL N14644, we
I have a old version of tom tom and canot update it … read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
How much does this cost, I would need an idea of cost. I
I would need an idea of cost. I just purchased a tom tom via 1410M SE but TomTOM has no record of that model … read more
Dustin
Dustin
Senior Technician
14,270 satisfied customers
I bought a map service online but the system will not
I bought a map service online but the system will not download. I get the error message 'no maps found. … read more
Dustin
Dustin
Senior Technician
14,270 satisfied customers
My TomTom GPS is working perfectly but I have problem when I
My TomTom GPS is working perfectly but I have problem when I plug to my computer to start the program in my PC ho do no start. I verify the program in the PC and request to update the same but the com… read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
All I get on my device is no maps found JA: Is this the
I have listened to the drum roll, I have hit repair, I have done every thing I can think off even uninstalling and reinstalling nothing seems to work for me. … read more
Dustin
Dustin
Senior Technician
14,270 satisfied customers
My computer crashed and I have since replaced it. I received
My computer crashed and I have since replaced it. I received a message that my Garmin NUVI 50 LM system update was over a year old and needs to be updated. I purchased the device with the lifetime upd… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a Tomtom XL 330.S, I purchased a map of Canada and US
Hello I have a Tomtom XL 330.S, I purchased a map of Canada and US and have been trying to load to my device Canada and Eastern region of US. I removed all other maps from my devise to make room for t… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
Hi guys, my mom has a TomTom GPS that suddenly keeps showing
Hi guys, my mom has a TomTom GPS that suddenly keeps showing "searching for satellite connection" ~ is there any easy fix or do you know where we could take this for repair in Port Elizabeth ~ South A… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I havent used my TomTom in a couple of years when I turned
I haven't used my TomTom in a couple of years when I turned it on it said i should update it, so I went online and got TomTom home on my laptop, I followed the instructions, did the backup and then tr… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
About a month ago I downloaded my Tom Tom North American maps
About a month ago I downloaded my Tom Tom North American maps from my GPS and stored them in my desktop (I think) to make room for UK maps. I then installed the UK maps. We have been to the UK and hav… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
I have connected my 1 to my mac and now I cannot get the
I have connected my Tom Tom 1 to my mac and now I cannot get the device to show anything but the connection screen. Why?… read more
TV Tech1
TV Tech1
Associate Degree
4,544 satisfied customers
My small Tom Tom worked well until this last time I tried to
My small Tom Tom worked well until this last time I tried to get it going. It came on asking for some answers which it had never done before...goes along: Language, Right handed, Time display. Set tim… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
My Tom-tom is several years old. I know it needs updating.
My Tom-tom is several years old. I know it needs updating. For the first time, Saturday, I sought an address that was not in the GPS. I do not feel I know enough nor have enough equipment to update on… read more
Steve
Steve
Chief Engineer
9 satisfied customers
I have a one gps It froze on me tapping on the screen does
I have a tom tom one gps It froze on me tapping on the screen does nothing can u help we tried to charge gps in the car for several hours no luck we have also tried to reset it by the instructions in … read more
KKassel
KKassel
OWNER
High School or GED
1,050 satisfied customers
WHEN I TRY TO TURN ON MY GPS IT COMES UP WITH AN (X) AND I
WHEN I TRY TO TURN ON MY GPS IT COMES UP WITH AN (X) AND I CANT MOVE ON FROM THERE. Is there a way where I can reboot my Tom Tom GPS and get my gps to start up.… read more
KKassel
KKassel
OWNER
High School or GED
1,050 satisfied customers
I have an XXL unit. its been great. Now, when I hit Street
I have an XXL unit. it's been great. Now, when I hit Street and number, it starts all over again… read more
Sijad H.
Sijad H.
Technician
1,396 satisfied customers
I just uninstalled home 2 because it wouldnt see the device. Now
I just uninstalled home 2 because it wouldn't see the device. Now I can't figure out how to reinstall it. Is there a book on this? don emery… read more
TX25B
TX25B
Master\u0027s Degree
2 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x