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Greg A.
Greg A., Engineer
Category: GPS
Satisfied Customers: 2484
Experience:  Using & Working with GPS systems for 10+ years
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I just rode 62 miles and my screen is frozen, New the red

Customer Question

I just rode 62 miles and my screen is frozen
JA: What's the make/model of your GPS unit? How old is it?
Customer: New the red and white 920 xl
JA: What happened right before this popped up?
Customer: I was riding and phone died
JA: What troubleshooting have you tried?
Customer: I don't want to lose the ride
JA: Anything else you want the GPS expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: GPS
Expert:  Dustin replied 2 months ago.

Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

Whats the full name brand and model of your device, is it a Garmin Forerunner 920 XT ?

If not, please clarify the full name brand and model of your device, thank you.

Dustin S

Expert:  Dustin replied 2 months ago.
Hello again, I never heard back from you, if you still need help with this issue please respond. If my suggestions fixed the issue, you need to click and submit a 5 star rating to close this session and credit me with assisting you. If you no longer want help, I still need you to reply so we can cancel this session and send you the refund link. Thank you, Dustin SHello again, I never heard back from you, if you still need help with this issue please respond. If you no longer want help, I still need you to reply so we can cancel this session and send you the refund link. Thank you, Dustin S